Part-Time Customer Service Advisor – 24h (12-Month FTC)

Coventry City Council; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local government authority in the United Kingdom is seeking a Customer Service Advisor Level 1 for a part-time fixed-term role of 24 hours over 12 months. The successful candidate will provide exceptional customer service in a dynamic contact center while assisting with adult social care enquiries. Excellent communication skills and the ability to manage diverse customer interactions in a fast-paced environment are essential. The position offers flexibility in scheduling to accommodate different lifestyles.

Benefits

Reward and benefits package

Qualifications

• Care about delivering an excellent service to every internal and external customer.
• Ability to respond to change positively.

Responsibilities

• Answer customer enquiries in relation to adult social care.
• Provide excellent communication skills in a fast-paced environment.
• Support a dynamic contact center environment.

Skills

Excellent communication skills

Ability to support a diverse customer base

Good IT skills

Ability to deliver in a fast-paced environment

Flexibility to the needs of the service

Job description

A local government authority in the United Kingdom is seeking a Customer Service Advisor Level 1 for a part-time fixed-term role of 24 hours over 12 months. The successful candidate will provide exceptional customer service in a dynamic contact center while assisting with adult social care enquiries. Excellent communication skills and the ability to manage diverse customer interactions in a fast-paced environment are essential. The position offers flexibility in scheduling to accommodate different lifestyles.