Part time Call Centre Advisor

Anglian Home Improvements; Norwich; On-site; GBP 12,000 - 20,000; Part time

Job summary

A leading home improvement company is seeking part-time Call Centre Advisors to connect with potential customers and generate leads. This role requires excellent communication skills and a focus on achieving set targets, with comprehensive training provided for those new to the sector. Team members will benefit from competitive salaries, performance-related bonuses, and a variety of well-being perks.

Benefits

31 days holiday, increasing to 33 days after 2 years service

Well-being benefits such as your birthday off

Discounted gym memberships

Cycle to work scheme

Paid time off annually to volunteer

Qualifications

• Skills in telesales, retail, estate agency or customer service desirable.
• Basic IT skills.
• Ability to work in a team and follow direction.

Responsibilities

• Calling prospective customers at their request.
• Walk customers through product ranges.
• Securing appointments for sales team.

Skills

Communication

Telesales

Customer service

Job description

Internal job ref: MD1003219212

Status: Part Time

We’re looking for people to work part time or weekends who can have great conversations over the phone and on-line. Whether you have previous sales experience or are brand new to the sector, we will provide the necessary training to ensure you succeed.

This isn’t cold calling; these are all conversations with current or interested parties, and your role as a Call Centre Advisor is to turn those conversations into leads for our sales team.

The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.

RESPONSIBILITIES

• Calling prospective customers at their request or speaking with them on-line
• Listen to what our customers want and walk them through our product ranges
• Securing an appointment for our sales team to meet our customer and complete the sale
• Meeting set targets through your product knowledge and excellent customer service

REQUIREMENTS

• Skills in telesales, retail, estate agency or customer service desirable
• Basic IT skills
• Ability to work in a team and follow direction
• Being self motivated

REWARDS

• Competitive salary and performance related bonus
• 31 days holiday, increasing to 33 days after 2 year’s service (pro rata)
• Well-being benefits such as your birthday off annually, discounted gym memberships, cycle to work scheme and on-line fitness classes
• Frequent internal Call Centre incentives and rewards
• Paid time off annually to volunteer
• A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Name:

Phone number:

Email Address:

Location:

Reason for callback:

Can't find what you're looking for?

We are a career
for life

Anglian is interested in finding talented, ambitious and driven people to join our team. We look forward to hearing from you!