Part-Time Banking Advisor — In-Branch Customer Focus

Newcastle Building Society; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading regional building society in Newcastle upon Tyne is seeking a Customer Adviser to engage with customers and understand their financial needs. You will work 28 hours per week in a face-to-face environment, assisting with transactions and account openings while ensuring a great customer experience. A competitive salary and a comprehensive reward package are offered, along with a commitment to staff development.

Benefits

Corporate bonus scheme

Pension scheme

25 days’ annual leave plus bank holidays

Health cash plan

Free onsite gym access

Cycle to work scheme

Qualifications

• Great with people and building customer relationships.
• Ability to learn and develop new skills.
• Enjoy working closely with branch colleagues.

Responsibilities

• Engage with customers daily to understand their financial needs.
• Set up tills, make customer appointments, and process transactions.
• Assist in opening savings accounts and cashing up.

Skills

People skills

Strong listening skills

Empathy

Teamwork

Job description

A leading regional building society in Newcastle upon Tyne is seeking a Customer Adviser to engage with customers and understand their financial needs. You will work 28 hours per week in a face-to-face environment, assisting with transactions and account openings while ensuring a great customer experience. A competitive salary and a comprehensive reward package are offered, along with a commitment to staff development.