Parking Debt And Appeals Officer

Carrington West; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading consulting firm is looking for a Parking Officer in London to handle parking appeals and regulatory enforcement. Responsibilities include managing complaints, conducting investigations, and working with external parties. Candidates must have experience in parking appeals or related fields and possess strong communication skills. This is a full-time contract role offering £24 - £26 per hour with flexibility for home working.

Qualifications

• Experience in Appeals, Representations, Permits, or Debt Recovery is essential.
• Ability to manage complaints and provide advice.

Responsibilities

• Investigate parking appeals and representations issued to the public.
• Review and enforce penalty charge notices where applicable.
• Manage statutory and non-statutory complaints via telephone, email, and post.
• Liaise with external contractors and parties.

Skills

Experience in Parking Appeals

Strong communication skills

Ability to enforce regulations

Job description

An opportunity has arisen for a Parking Officer with experience in Appeals, Representations, Permits or Debt Recovery to join a client in London on contract basis.

You will be responsible for investigating parking appeals and representations, enforcing PCN's (penalty charge notices) where applicable and managing statutory and non-statutory complaints. Other duties include handling telephone queries, carrying out site visits, providing specialist parking advice and assisting the parking enforcement contractor with any issues or problems.

This is a full-time contract position so please only apply if you have Parking Appeals, Representations, Permits or Debt Recovery experience. The rate on offer is £24 - £26 per hour - negotiable for the right candidate. Flexible working arrangements are available alongside home working opportunities.

Responsibilities

• Investigating parking appeals and representations issued to the public
• Reviewing and enforcing PCN's where applicable
• Managing statutory and non-statutory complaints via telephone, email and post
• Liaising with external contractors and parties

Qualifications

Previous experience in Parking Appeals is essential for this role.

Contact

For a full description and further information on the role, please call Ilya Donets at Carrington West on 02393 876028 or email [e-mail].

Data Protection

By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please email us.