Parking Appeals & Compliance Specialist

Sandwell Metropolitan Borough Council; West Midlands; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in West Midlands is seeking an individual to deliver the Parking Enforcement and Appeals Service. The role involves supporting management, liaising with various entities, and ensuring compliance with traffic regulations. Ideal candidates will have experience in technical support, generating reports, and customer interactions. The position is financially managed and requires the handling of sensitive information. Closing date for applications is 16 December 2025.

Qualifications

• Experience within a relevant specialist discipline.
• Experience dealing with sensitive and confidential information.
• Experience of working within budgets or financial management.

Responsibilities

• Support the delivery of the Parking Enforcement and Appeals Service.
• Administer a customer focused service in Civil Parking Enforcement.
• Liaise with Traffic Enforcement Centre and Courts.

Skills

Technical support in Traffic Management Act

Ability to prepare Adjudication and Court files

Understanding of Traffic Regulation Orders

Complex reports generation

Managing MP ENQUIRIES

Tools

Technical IT systems

Job description

A local government authority in West Midlands is seeking an individual to deliver the Parking Enforcement and Appeals Service. The role involves supporting management, liaising with various entities, and ensuring compliance with traffic regulations. Ideal candidates will have experience in technical support, generating reports, and customer interactions. The position is financially managed and requires the handling of sensitive information. Closing date for applications is 16 December 2025.