Parking and Transport Officer (Level 2)

Canterbury City Council; Canterbury; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local government council is looking for a Parking and Transport Officer in Canterbury. The candidate will enforce parking regulations and engage with residents to ensure community safety. Responsibilities include issuing Penalty Charge Notices and maintaining car park quality. The ideal person possesses excellent communication skills, attention to detail, and a strong commitment to public service. Training is provided for the technical aspects of the role, which promotes development within the council.

Benefits

Competitive salary

Annual leave plus additional days

Local government pension scheme

Employee discounts

Free Park and Ride pass

Qualifications

• Knowledge of parking restrictions and Traffic Management Act.
• Experience engaging with the public and using ICT for reports.
• Ability to work both independently and as part of a team.

Responsibilities

• Enforce parking regulations and issue Penalty Charge Notices.
• Engage with the public and answer queries in person.
• Monitor and maintain car park standards.

Skills

Attention to detail

Communication skills

Teamwork

Problem-solving

Job description

Overview

Are you someone with a keen eye for detail and a can-do attitude? Would you enjoy working as part of a team to deliver a quality service to the residents of the Canterbury District?

In this job, you'll genuinely get to make a difference across the Canterbury District. When you tackle illegal parking, you're helping keep our roads and footpaths safe and easy to use for everyone who lives, works or visits. You’ll also look after our car parks, ensuring they’re welcoming and well-kept for the thousands of people who come to Canterbury each year.

What’s in it for you?

• A starting salary of £30,105 (Subject to evaluation).
• A cost of living pay award negotiated annually as a salary increase.
• Excellent opportunities for training and development to support your career.
• Generous annual leave entitlement, starting at 23 days plus 3 additional days over the Christmas period while Council offices are closed. Option to buy additional annual leave.
• A fantastic local government pension scheme.
• Employee perks, including retailer and lifestyle discounts.
• Free use of Canterbury’s Park and Ride for an easier commute.

About this Parking and Transport Officer role

In this role you’ll tackle a variety of tasks. You’ll enforce parking regulations, educate the public to reduce illegal parking across the district, respond to concerns from the community, and regularly check our car parks to ensure they’re up to standard for residents. It’s about keeping things running smoothly and making a real difference for everyone in the area.

Responsibilities

• Carry out patrols to identify illegal parking and enforce parking regulations by issuing Penalty Charge Notices.
• Cover large distances on foot.
• Engage with local residents, answer questions in person, and stay connected through the dedicated communication system to keep people informed and supported.
• Help people using our car parks by carrying out regular checks and reporting any necessary repairs or equipment issues.
• Carry out basic maintenance tasks on equipment to ensure car parks run smoothly.

Working pattern

37 hours per week, averaged over a 3-week shift pattern. Shifts include 9-hour day shifts with some weekends. Rest days are scheduled during the week on weekends rostered to work. Early shift: 07:45–16:45. Evening shift: 11:45–20:45. Voluntary very early or later evening shifts may be available to maximise enforcement during busy seasonal periods.

About you

This is a role that includes full training around the technical aspects to support learning and development.

Requirements

• Knowledge: Awareness of parking restrictions and knowledge of key legislation (Traffic Management Act) is highly desirable.
• Skills: Ability to communicate tactfully with the public, handle difficult situations, work as part of a team or independently, and maintain a high level of attention to detail.
• Experience: Experience of working with members of the public and using ICT to capture, record and monitor actions.
• Other: The successful applicant will be required to undertake a standard DBS check as part of pre-employment clearances.

How to apply

If this Parking and Transport Officer opportunity in Canterbury looks right for you, please apply today. Click the “Apply Online” button and create your account to begin your application form.

Informal chat

For an informal chat to find out more about the role or what it’s like to work for Canterbury City Council’s parking and transport team, please contact Lynda Shattell at [e-mail]. Lynda is our Parking and Transport Team Leader and welcomes your email.

Interview dates

Interviews are planned to take place on 16th and 21st January 2026.

Equality, Diversity & Inclusion

Equality, Diversity & Inclusion at Canterbury City Council. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. All applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.