Outpatients Matron

East Kent Hospitals University NHS Foundation Trust; England; On-site; GBP 55,000 - 63,000; Full time

Job summary

A prominent NHS trust in England is seeking a clinical leader to oversee nursing and allied health professionals within outpatient services. The ideal candidate will have over 8 years of experience and proven leadership skills, delivering high-quality care and managing service changes. This full-time, permanent role is based in Canterbury, offering a salary range of £55,690 to £62,682 per annum. Flexibility in working patterns is available.

Qualifications

• Minimum 8 years post-registration experience.
• At least 2 years in a senior leadership role.
• Experience managing service level change in an acute hospital setting.

Responsibilities

• Ensure provision of high quality, safe, effective care.
• Maintain credibility and flexibility in a changing environment.
• Provide support and challenge to clinical teams.

Skills

Track record of delivering high standards of care

Excellent written and verbal communication

NMC Registered Nurse

Budget management skills

Education

Master’s Degree or working towards

Postgrad Management Qualification (desirable)

Job description

Job Summary

To provide clinical leadership to the nursing and AHPs staff with the outpatient remit across the multiple sites, balancing safe services with excellent outcomes, delivering efficiencies and meeting the expectations of patients and the public. To provide clinical leadership to nursing and AHPs in delivering person-centred, safe and effective care and develop the leadership capability of others. To maintain a highly visible presence as a role model to staff, patients and visitors by working a minimum of 20% time in clinical practice across the range of services relevant to the role. To hold professional accountability for patient safety and effective care with a focus on strategic priorities such as excellent services to patients and carers, effective resource management and a robust training plan to meet service requirements.

Key Responsibilities

• Ensure the provision of high quality, safe, effective care that meets the expectations of patients and the public.
• Provide support and challenge to clinical teams using available resources, align ways of working with outpatient expectations, and achieve efficient outpatient sessions for patients.
• Maintain credibility and flexibility as a competent practitioner in a changing environment and ensure full outpatient utilisation and productivity.

About Us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is “great healthcare from great people.” We operate under the “We care” initiative to empower frontline staff to lead improvements. We are seeking compassionate people to contribute to our improvement journey for patients, families and carers we care for every day.

Details

• Date posted: 16 September 2025
• Pay scheme: Agenda for Change
• Band: 8a
• Salary: £55,690 to £62,682 per annum
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Location: Kent & Canterbury Hospital, Ethelbert Road, Canterbury, CT1 3NG

Job Description & Responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download. For queries, contact the line manager using the details below.

Essential Requirements

• Minimum 8 years post-registration experience
• At least 2 years in a senior leadership role
• Experience managing service level change in an acute hospital setting
• Track record of delivering high standards of care
• Proven budgetry management and skills
• Staff empowerment and development; ability to achieve change through others
• NMC Registered Nurse, Master’s Degree or working towards, Leadership qualification
• Knowledge of Clinical Governance implementation; risk management
• Excellent written and verbal communication; negotiating and influencing skills
• Experience with NHS standards (CQUINs, Clinical Indicators, CQC)
• Calm under pressure

Desirable

• 10 years post-registration experience
• Postgraduate Management Qualification
• Further leadership qualifications

Other

• Upholds and models the Trust We care values
• Patient and carer-centred approach

Qualifications

• Master’s Degree or working towards Leadership training
• NMC Registered Nurse
• Desirable: Postgrad Management Qualification

Disclosure and Sponsorship

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure to the Disclosure and Barring Service will be sought where appropriate. Applications from job seekers requiring Skilled Worker sponsorship will be considered. For details see UK Visas and Immigration and NHS Careers guidance.