Outpatient Referrals & Scheduling Administrator

NHS; Manchester; On-site; GBP 24,000 - 29,000; Part time

Job summary

A leading healthcare provider is seeking a motivated Clerical Administrator to join the Referrals and Bookings Team in Manchester. This role involves welcoming patients, updating details on the patient administration system, and booking appointments. The ideal candidate will hold an NVQ level 3 qualification and possess strong administrative and communication skills. This is a part-time, permanent position with a salary of £24,465 per annum.

Qualifications

• Experience of administrative or clerical work, including a customer-facing dimension.
• Knowledge of booking patient appointments and data recording systems.
• Ability to work as part of a team; flexible working hours.

Responsibilities

• Exchange information with patients and staff on admissions and discharges.
• Communicate complex appointment schedules to patients.
• Resolve issues such as appointment cancellations or missing notes.

Skills

Excellent communication and interpersonal skills

Attention to detail

IT literate

Ability to work under pressure

Problem-solving skills

Education

NVQ level 3 or equivalent qualification

Job description

A leading healthcare provider is seeking a motivated Clerical Administrator to join the Referrals and Bookings Team in Manchester. This role involves welcoming patients, updating details on the patient administration system, and booking appointments. The ideal candidate will hold an NVQ level 3 qualification and possess strong administrative and communication skills. This is a part-time, permanent position with a salary of £24,465 per annum.