Outpatient Administration Specialist

The Christie NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Manchester is seeking a clerical administrator to manage patient administration and support outpatient services. The role involves welcoming patients, registering them, and ensuring timely management of appointments. Candidates should possess strong communication and administration skills and be able to work collaboratively within a healthcare team. Flexible rotas required to cover operational hours.

Qualifications

• Ability to work on rota ensuring desk coverage.
• Experience dealing with patients in sensitive situations.
• Strong organizational skills to manage workload.

Responsibilities

• Welcome patients and ensure they are checked in/out.
• Communicate appointment schedules and resolve issues.
• Maintain patient confidentiality and handle case notes.

Skills

Excellent administration skills

Communication skills

Ability to use initiative

Compassionate handling of distressed situations

Tools

Patient information systems

PC skills

Office equipment

Job description

A leading healthcare provider in Manchester is seeking a clerical administrator to manage patient administration and support outpatient services. The role involves welcoming patients, registering them, and ensuring timely management of appointments. Candidates should possess strong communication and administration skills and be able to work collaboratively within a healthcare team. Flexible rotas required to cover operational hours.