Outbound Sales Representative

Brook Street; Remote; GBP 24,000 - 31,000; Full time

Job summary

A recruitment agency is seeking an Outbound Sales Representative to work remotely while contacting customers to renew or upgrade appliance protection plans. The ideal candidate will have at least one year of target-driven sales experience and strong communication skills. This position offers a competitive salary of £24,500 plus bonuses, alongside comprehensive benefits including health and wellbeing support, holiday, and career development opportunities.

Benefits

33 days' holiday

Comprehensive training

Career development opportunities

Health and wellbeing benefits

Matched pension contributions

Life assurance

Employee Assistance Programme

Qualifications

• Minimum 1 year of consistent, target-driven sales experience within the last 3 years.
• Ability to tailor approach to different customers.
• Self-motivated and disciplined in a remote setting.

Responsibilities

• Contact 150 - 200 customers daily to renew or upgrade appliance protection plans.
• Identify customer needs and promote suitable solutions.
• Achieve KPIs in a fast-paced environment.

Skills

Telesales

Outbound B2C sales

Resilience

Confident communication skills

Job description

Outbound Sales Representative - Remote (UK Mainland Only)

Salary: £24,500 + bonus (Average £8,000 annually)
Hours: 37.5 per week | Mon-Thurs 10:30-19:00 | Fri 09:00-17:30 | No weekends
Start Date: 16th February 2026

Are you a proven sales professional who thrives in an outbound environment? Join Domestic & General, a trusted partner to leading global brands, helping protect household appliances for nearly 9 million UK customers.

What You'll Be Doing:

• Proactively contacting 150 - 200 customers to renew or upgrade their appliance protection plans each day.
• Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions.
• Meeting and exceeding KPIs in a fast-paced, high-energy environment.
• Putting customers first while driving commercial results.

What We're Looking For:

• Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g., telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.
• Resilience, drive, and a passion for closing sales and beating targets.
• Confident communication skills and the ability to tailor your approach to every customer.
• Self-motivated, with the discipline to thrive in a remote, structured environment.

What You'll Get:

• 33 days' holiday (inclusive of bank holidays) + the option to buy up to 5 more
• Comprehensive, paid training (2 weeks, Mon-Fri 9:00-17:30)
• Clear career development with real progression paths and regular coaching
• Health & wellbeing benefits: Gym discounts, dental/optical/physio support
• Matched pension contributions up to 5% of basic salary
• Life assurance (4x basic salary)
• 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing

Ready to turn your sales skills into a long-term career? Apply today - interviews available immediately.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.