Outbound Sales Advisor

CCA Recruitment Group; Manchester; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

A leading recruitment agency is looking for an Outbound Sales Advisor to join their team in Manchester starting in January. In this hybrid role, you will build relationships with customers, upsell protection products for their appliances, and participate in a comprehensive training program. With an attractive salary of £24,500 plus £7,200 OTE, you’ll benefit from a generous package including bonuses, annual leave, and health benefits. Ideal for someone with sales experience and strong communication skills.

Benefits

Full training

33 days annual leave

Gym discounts

Pension scheme with employer match

Monthly sales bonuses

Employee Assistance Programme

Qualifications

• Proven background in targeted sales.
• Experience working in home-based roles is a plus.
• Ability to multitask in a calm, organised manner.

Responsibilities

• Contact existing customers to ensure their appliances are protected.
• Upsell additional protection products using persuasive sales techniques.
• Build rapport and understand customer needs.
• Participate in a supportive four-week training program.

Skills

Sales skills

Communication skills

Attention to detail

Relationship-building

Job description

Overview

Kick Off 2026 With a New Career - Join Our Outbound Sales Advisor Team This January!

Our client is expanding their team and looking for enthusiastic Outbound Sales Advisor to join them in January. As a trusted partner to many leading manufacturers and retail brands, they help customers protect their essential home appliances - from fridges to boilers - with almost 9 million UK customers relying on them for peace of mind.

This is a Monday-to-Friday role with no weekends, great earning potential, hybrid flexibility, and top-tier employee benefits.

What Will You Be Doing?

• You\'ll play an important role in helping customers keep their homes running smoothly by :
• Calling existing customers to ensure their appliances are covered
• Using your wit, charm, and persuasive sales style to upsell protection products
• Building strong rapport and understanding customer needs
• Helping customers find the right protection package for their lifestyle
• And don\'t worry-you\'re not expected to walk in knowing it all. You\'ll receive a supportive four-week training programme to build product knowledge, learn the systems, and refine your sales approach.

Salary & Bonuses

£24,500 basic + £7,200 OTE per year

Your earning potential grows through strong sales, great customer service, and quality performance.

Where Will You Work?

This is a remote-based role.

You'll just need broadband access and a quiet space at home.

But if you're local to Nottingham, you're welcome to work from their brand-new, state-of-the-art office next to the train station as often as you like. It's a modern space ideal for collaboration, support, and social connection.

What Do We Need From You?

• A proven background in targeted sales
• Confidence working independently (experience in home-based roles is a plus)
• Excellent attention to detail
• Strong communication and relationship-building skills
• A calm, organised approach - able to multitask with ease
• A team-focused attitude and commitment to outstanding customer experience

What\u2019s In It For You?

• \u2022 You\'ll enjoy a generous benefits package including :
• Full training + clear progression pathways
• Regular incentives with impressive prizes
• Monthly sales bonuses
• 33 days annual leave (including bank holidays)
• A free annual appliance protection plan (plus discounts for friends & family)
• Employee Assistance Programme - mental, emotional & financial support within financial services
• Health & wellbeing benefits : gym discounts, dental, optical & physio support
• Pension scheme with up to 5% employer-matched contributions
• 4x salary life assurance
• Discounts on Sky TV / mobile and hundreds of retailers
• Additional benefits including travel loans, car leasing, Cycle to Work, and Salary Finance schemes

Ready to Start 2026 With a Career Boost?

We couldn\u2019t sell this more… that\u2019s your job!

Apply now and join us as a Outbound Sales Advisor this January.

#Manchester