OSS Desk-Side Engineer: IT Support & Asset Management

Hitachi; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading energy firm in Glasgow is seeking an OSS Specialist to provide desk-side IT support. The role involves diagnosing and resolving IT-related issues, ensuring equipment readiness, and training users on self-service tools. Candidates should have a formal qualification in IT and excellent communication skills. This full-time position requires a proactive approach and legal authorization to work in the UK. The company does not sponsor employment visas.

Qualifications

• Completion of an IT qualification from an accredited institution is required.
• Ability to communicate effectively with both technical and non-technical audiences.

Responsibilities

• Diagnose and resolve IT-related issues effectively.
• Ensure readiness of computers for IT users.
• Provide training on common IT issues for users.

Skills

Excellent communication skills

Proactive and solution-oriented mindset

Ability to work independently

Education

Formal qualification in IT or IT apprenticeship

Job description

A leading energy firm in Glasgow is seeking an OSS Specialist to provide desk-side IT support. The role involves diagnosing and resolving IT-related issues, ensuring equipment readiness, and training users on self-service tools. Candidates should have a formal qualification in IT and excellent communication skills. This full-time position requires a proactive approach and legal authorization to work in the UK. The company does not sponsor employment visas.