Oracle Cloud Service Logistics Consultant

IBM; City Of London; Hybrid; GBP 75,000 - 95,000; Full time

Job summary

A leading technology consulting firm seeks a Senior Principal Consultant to lead projects focused on Oracle Cloud implementations. This role involves engaging with clients, conducting requirements analysis, and managing teams in delivering innovative solutions. Ideal candidates will have over 10 years of experience with Oracle CX and Supply Chain applications. The position offers a hybrid work model and significant career development opportunities.

Benefits

Training opportunities

Promotion opportunities

Diversity & Inclusion support

Work-life balance policies

Qualifications

• 10+ Years of functional experience delivering Oracle CX and Supply Chain Applications.
• Multiple full Oracle Cloud Implementations cycles.
• Experience leading streams of work and managing small teams of consultants.

Responsibilities

• Contribute to and lead all phases of the consulting lifecycle.
• Engage in Requirement Analysis, Business Process Documentation & Solution Design.
• Develop, configure, and deploy solutions in project teams.

Skills

Oracle Cloud Service

Oracle Cloud Service Logistics

Oracle Cloud Maintenance

Field Service

Subscription Management

Order Management

Inventory Management

Product Data Hub

Cost Management

Client management skills

Education

Bachelor's Degree

Job description

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long‑term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Many training opportunities from classroom to e‑learning, mentoring and coaching programs and the chance to gain industry recognised certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programmes for peer‑to‑peer appreciation as well as from manager to employees
• Tools and policies to support your work‑life balance from flexible working approaches, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme

In this role, you'll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Senior Principal Consultant working as an integral part of a project team, you will contribute to and lead all phases of the consulting lifecycle. You will play a customer‑facing role and be involved in Requirement Analysis, Business Process Documentation & Solution Design. You will work with and guide your project team to develop, configure and deploy the solution, and ensure project processes and deliverables in your area are met. In addition to project related activities, you will also manage and contribute to proposal development, demonstrating the application to potential customers and play an important role in building our CX and Supply Chain capabilities and offerings.

As an experienced consultant you will be a self‑starter and have strong functional skills in the implementation of Oracle Service Cloud, backed up by proven hands‑on experience, ideally across different industries. You will have the ability to work under pressure and must be able to communicate effectively with customer stakeholders.

The successful candidate will have the opportunity to be part of our premier consulting firm working on the cutting edge of Cloud Implementations. You will work across a wide variety of customers and play a key role in some of the most exciting CX and Supply Chain implementations across the EMEA region.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• 10+ Years of functional experience delivering Oracle CX and Supply Chain Applications.
• Multiple full Oracle Cloud Implementations cycles.
• Experience leading streams of work and delegating/ managing small teams of consultants both on‑shore and off‑shore.
• Demonstrated experience in Solution Design, Requirements Analysis, Functional Design, Configuration Documentation, Troubleshooting and Integration Architecture.
• Experience working with technical teams for Interface design, development and testing.
• Ability to multi‑task and to work independently.
• Strong client facing, communication and client management skills.
• A good understanding of Application Implementation methodologies.
• Demonstrable functional skills in:
  • Oracle Cloud Service
  • Oracle Cloud Service Logistics
  • Oracle Cloud Maintenance
• Preferably additional functional skills:
  • Field Service
  • Subscription Management
  • Order Management
  • Inventory Management
  • Product Data Hub
  • Cost Management

Preferred technical and professional experience

• Experience working with technical teams for Interface design, development and testing.
• Strong domain knowledge of CX and Supply Chain Management processes.
• Experience in Oracle Cloud Implementations and integrating them with other on‑premise or cloud applications.
• A firm understanding of Service and Service Logistics processes that interact with other functional areas e.g. SCM, Finance, Logistics.
• An understanding of the reporting and analytical tools available as part of Oracle Cloud.
• Experience in pre‑sales activities such as contributing to proposals, conducting Proof of Concepts & Configuring Sand‑box environments for functional demonstrations.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Job Title

Job ID

75684

City / Township / Village

London

State / Province

London, City of

Country

United Kingdom

Work arrangement

Hybrid

Area of work

Consulting

Employment type

Regular

Position type

Professional

Up to 80% or 4 days a week (home on weekends - based on project requirements)

Company

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.