Opticians Team Leader

Boots Opticians; Newmarket; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known optical retailer in Newmarket is seeking a Team Leader to manage daily store operations and lead a dedicated team. The role offers a dynamic environment with opportunities for clinical and leadership development through training programs. Responsibilities include overseeing customer service and clinical activities. Ideal candidates are experienced in optical settings and eager to learn. Benefits include flexible work options and generous employee perks.

Benefits

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling support

Qualifications

• Experience working in an opticians or optical environment is essential.
• A willingness to learn and further develop skills.

Responsibilities

• Lead and inspire the store team to deliver excellent customer experience.
• Involved in customer service, store operations, and clinical activities.

Skills

Experience in an optical environment

Desire to learn

Job description

Job Description

As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience.

Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more.

In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.

What you’ll need to have

• Worked in an Opticians or within an optical environment
• Desire to learn

It would be great if you also have

• Led or coached a team

Our benefits

• Discretionary Quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities (Apprenticeships)
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

Hours per week: 37.5

Shift Pattern: Weekdays and Weekends