Optical Assistant: In-Store Eye Care & Customer Service

Boots; Chelmsford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail optician is seeking an Optical Assistant to join their store team in Chelmsford, UK. This role involves building customer relationships, supporting eye-tests, and dispensing eyewear. The ideal candidate will have a passion for customer care and enthusiasm for learning. Employee benefits include a retirement savings plan, bonuses, and generous discounts. Join this inclusive environment where you can develop your career and support customers effectively.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling support

Qualifications

• Excellent customer interaction skills.
• Willingness to learn through training programs.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning

Job description

A leading retail optician is seeking an Optical Assistant to join their store team in Chelmsford, UK. This role involves building customer relationships, supporting eye-tests, and dispensing eyewear. The ideal candidate will have a passion for customer care and enthusiasm for learning. Employee benefits include a retirement savings plan, bonuses, and generous discounts. Join this inclusive environment where you can develop your career and support customers effectively.