Optical Assistant: In-Store Eye Care & Customer Service

Boots; Biggleswade; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pharmacy chain seeks an Optical Assistant in Biggleswade to support customers with eyewear solutions. Responsibilities include dispensing glasses, assisting with eye tests, and maintaining store standards. Candidates should be passionate about customer care and eager to learn. The role offers extensive training and various employee benefits, fostering a positive and inclusive work environment.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling support

Qualifications

• Essential skills include a passion for customer care and enthusiasm for learning.
• Desirable experience in a retail or clinical environment.

Responsibilities

• Build relationships with customers to assist them with eyewear needs.
• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading pharmacy chain seeks an Optical Assistant in Biggleswade to support customers with eyewear solutions. Responsibilities include dispensing glasses, assisting with eye tests, and maintaining store standards. Candidates should be passionate about customer care and eager to learn. The role offers extensive training and various employee benefits, fostering a positive and inclusive work environment.