Optical Assistant: Customer Care & Growth Path

Boots Opticians; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optician chain in Liverpool is seeking an Optical Assistant to join their store team. The role involves supporting customers during their visits, participating in pre-screening activities, and providing aftercare for eyewear solutions. Ideal candidates should have a passion for customer care and a willingness to learn. The position allows for professional development through comprehensive training. The company also offers various benefits, including flexible options and a supportive work environment.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Access to free counselling and support services

Qualifications

• Experience in a retail or clinical environment is a plus.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading optician chain in Liverpool is seeking an Optical Assistant to join their store team. The role involves supporting customers during their visits, participating in pre-screening activities, and providing aftercare for eyewear solutions. Ideal candidates should have a passion for customer care and a willingness to learn. The position allows for professional development through comprehensive training. The company also offers various benefits, including flexible options and a supportive work environment.