Operations Transformation & Insights Analyst

SMBC Bank International plc; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global financial institution in Greater London is seeking a Business Analyst for Operations to enhance management information and reporting frameworks. This role involves working closely with Operations Management and various stakeholders, ensuring processes are documented and risks minimized. Key responsibilities include creating dashboards, gathering business requirements, and supporting operational changes, offering a dynamic environment for career growth with competitive benefits.

Benefits

Hybrid and flexible working

Competitive paid leave days

Private medical insurance

Life and invalidity insurance

Robust mental health support

Learning and development opportunities

Qualifications

• Experience in Operations transformation or change programmes.
• Strong understanding of banking products and trade lifecycle.
• Excellent communication skills for conducting workshops.

Responsibilities

• Create and maintain operations management information dashboards.
• Develop process maps, workflows, and documentation.

Skills

Operations transformation

Process flow mapping

Business requirements gathering

Management information documentation

Stakeholder engagement

Data analysis

Job description

A global financial institution in Greater London is seeking a Business Analyst for Operations to enhance management information and reporting frameworks. This role involves working closely with Operations Management and various stakeholders, ensuring processes are documented and risks minimized. Key responsibilities include creating dashboards, gathering business requirements, and supporting operational changes, offering a dynamic environment for career growth with competitive benefits.