Operations Support Manager

4Recruitment Services; Essex; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for an Operations Support Manager to oversee service operations and partnerships in Essex. You will support team management, interact with external partners, and ensure compliance with regulations. The role is full-time on a minimum 6-month contract, offering £21.60 per hour. Ideal candidates will have a strong ability to manage teams and maintain high service standards.

Responsibilities

• Manage and support Supervisors and Officers for smooth team operations.
• Attend partnership meetings and industry events to stay updated.
• Oversee completion of statutory returns and reporting.
• Maintain service infrastructure and conduct safety inspections.
• Ensure compliance with procurement and governance processes.

Job description

Operations Support Manager - Braintree

Contract - minimum 6 months

£21.60 per hour PAYE

Full time

The Opportunity

• Support the Strategy and Business Development Manager in developing and delivering services within Operations.
• Manage allocated department areas to ensure high-quality, customer-focused services that adapt to change and prioritize best practices in efficiency and performance.
• Assist with building and nurturing partnerships with other organizations; deputize at partnership meetings.
• Help develop the operations commercial portfolio to ensure optimal performance, continuous improvement, and maximum value for money.

Role Accountabilities

• Manage and support Supervisors and Officers to ensure smooth team operations, including regular team meetings, 1:1s, and achieving service-related goals.
• Attend external partnership meetings, trade events, and conferences to stay updated on industry news, legislative changes, and networking opportunities.
• Oversee completion of statutory returns, including quarterly reports to the Environment Agency, Defra (Waste Data Flow), and Recycling Credits to Essex County Council.
• Maintain service infrastructure, assets, and facilities, including planning annual H&S inspections and conducting ad-hoc site visits to address safety issues and arrange timely repairs.
• Ensure compliance with Council procurement and governance processes, following corporate policies and procedures (e.g., Standing Orders, Financial Regulations, Equalities, Health and Safety).

To find out more information please contact Abbie at

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency