Operations Support & Data Control Lead

N BROWN; Shaw; On-site; GBP 35,000 - 50,000; Full time

Job summary

A retail company in Shaw is seeking an Operations Support and Data Control Lead to enhance operational management through effective data reporting and stakeholder collaboration. The ideal candidate will possess strong data analysis skills and a background in supply chain processes. Benefits include 24 days of holiday, a bonus scheme, and comprehensive health support.

Benefits

24 days holiday (+ 8 bank holidays)

Annual bonus scheme

Mental Health support

Colleague discount across all brands

Life Assurance and Private Medical Insurance

Qualifications

• Ability to work alone or in a group environment.
• Previous experience of Supply Chain processes (preferred).
• Good Time Management and prioritisation skills.

Responsibilities

• Manage multiple stakeholders and lead the Operational data Processes and controls.
• Support overall reporting accuracy for operational management.
• Conduct regular housekeeping reviews of the reporting tools.

Skills

Data analysis

Time Management

Good numerical and verbal skills

Open communication

Tools

Microsoft

Power BI

Job description

Overview

We're looking for an Operations Support and Data Control Lead to join our Supply Chain Operations team. As an Operations Support and Data Control Lead you'll have a good understanding of the environment and you'll be able to extract a variety of data and produce reports that support the whole operational management team to continually drive improvements.

This will include the reviewing of day to day operational processing activity as well as other areas such as Holidays / Absence and building clear outlines of the challenges and opportunities to improve within each domain. You'll work with the teams either in a group formant or individually to deliver month end reporting and other month end targets but also to ensure clear action plans and accountability are in place to drive improvements.

This work will also include supporting the wider management team in standardising core reports used for planning / daily controls and management of work flows including volume and hours, using the data to map progress positive or negative and drive.

You will need to be self-motivated and inquisitive and have experience of working within a challenging operational environment.

Responsibilities

• Manage multiple stakeholders and lead the Operational data Processes and controls.
• Support operational management team with overall reporting accuracy and improvement to drive Single source reporting and document usage. (Standardisation).
• Development / adapt current manpower reporting such as Budget / In week labour reporting and volumes with an aim to build in day / week and monthly reporting as one operational overview report.
• Work to transfer all reporting so all core operating reporting is via the Supply chain MI platform. (Reduce reliance on Excel across all areas).
• Centralise all MI / data requests from the operational team, Triage / support internal - MI central team development and delivery.
• Reduce waste by conducting regular housekeeping reviews of the reporting tools and platforms, eliminating duplication as well as simplify the data being presented.
• Conduct / Lead reviews with the Logistics MI team to drive Central MI reporting tools to enable a one stop solution for all operational data highlighting core challenges and opportunities.
• Support the weekly generation of ER reports as well as supporting the monthly payroll process. (Driving accuracy as well simplifying reporting).
• Manage the operational central repository of reports for ease of access, Excel / MI etc but produce a clear outline of reports , dates generate, usage and review regularly.
• Set up working parties across all shifts / department and management levels to review usage / accuracy and manage overall usage and improvements.
• To role model our core behaviours and be an advocate for our culture, driving colleague engagement, gaining regular feedback from colleagues. Engaging sharing own thoughts and feedback. Keeping up to date with business communication, benefits etc.
• To identify process improvements and support implementation through the Supply Chain Continuous Improvement team 'The Ideas Hub'.

Qualifications

• Ability to work alone or in a group environment.
• Previous experience of Supply Chain processes (not essential but preferred).
• Previous Data analysis experience.
• Good Time Management and prioritisation skills.
• Focus to manage end to end deliverable and those accountable.
• Open and honest communications with all colleagues at all levels.
• Good numerical and verbal skills
• Outlook, Microsoft and Power Bi, Logistics operational experience

What’s in it for you?

• 24 days holiday (+ 8 bank holidays)
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance
• Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice

About N Brown

At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues!

Ways of Working

This role will be based out of our Distribution Centre in Shaw, Oldham. Our site offers free colleague parking and were just a short walk from the Tram stop too! For this role, the working hours are 38.5 Monday to Friday.

Our promise to you

We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Please know your application is being reviewed by a real human being, not AI. We value your interest in joining us and appreciate you taking the time to submit your application.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!