Operations Support Coordinator

Braxfield Recruitment Limited; St Albans; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

A leading housing provider in the UK is seeking an Operations Support Coordinator to support financial control in property services. This permanent position offers a salary between £25,000 and £31,000 per annum, with full training provided. Ideal for organized individuals, the role involves assisting with purchase orders and ensuring compliance while contributing to a positive customer experience. The position includes excellent development opportunities and a hybrid working model for enhanced work-life balance.

Benefits

Competitive salary

Permanent position

Hybrid working model

Inclusive working culture

Qualifications

• Strong organizational and multitasking skills.
• Confidence using multiple systems or databases.
• Great written and verbal communication skills.
• Ability to work well under pressure in a busy environment.

Responsibilities

• Support purchase orders and ensure costs are recovered correctly.
• Update systems and run reports to track progress.
• Provide first-line support to colleagues and stakeholders.
• Assist with complaints resolution for a positive customer experience.
• Ensure compliance and safety standards are met.

Skills

Organizational skills

Multitasking

Communication skills

Solution-focused mindset

Working under pressure

Customer service

Job description

Operations Support Coordinator

Salary: £25,000 - £31,000 per annum (depending on experience)

Location: NW London or Hertfordshire

Contract : Permanent

Are you looking to take your first step into the housing sector? Do you thrive in a busy, fast-paced environment where no two days are the same? If so, this could be a fantastic opportunity for you.

We’re working with one of the UK’s leading housing providers to recruit an Operations Support Coordinator — a role ideal for someone who’s organised, proactive, and enjoys keeping things running smoothly behind the scenes. You don’t need years of experience; what matters most is your attitude, communication skills, and ability to stay calm and effective in a dynamic workload.

The Role

As an Operations Support Coordinator, you’ll play a key part in supporting the financial control of property services.

This is a brilliant entry point into property services and social housing — offering training, development and the chance to build a long-term career in a meaningful sector.

Key Responsibilities

• Supporting with purchase orders, invoices and ensuring costs are recovered correctly.
• Updating systems with accurate information and running reports to track progress.
• Helping identify resource gaps and supporting quick problem-solving
• Providing first-line support to colleagues and stakeholders.
• Assisting with complaints resolution and ensuring a positive customer experience.
• Making sure all processes follow compliance, safety and regulatory standards.
• Contributing to performance improvements and smooth service delivery.

About You

You don’t need specific housing experience as full training is provided.

We’re keen to speak to people who can bring :

• Strong organisational and multitasking skills.
• Confidence using multiple systems or databases.
• Great communication — written and verbal.
• A calm, solution-focused mindset.
• Ability to work well under pressure in a busy environment.
• A genuine desire to deliver great customer service.
• Interest in housing, property services or community-focused work.

What’s on Offer

• Competitive salary : £25,000 - £31,000 per annum
• Permanent position with excellent development opportunities
• Hybrid working model with choice of office sites.
• A supportive, inclusive, and purpose-driven working culture

If you think this could be the right role for you then contact us with our most up to date CV and one of the team will be in touch to discuss further