Operations Supervisor - Project Manager

LanesGgroup; Andover; On-site; GBP 38,000 - 44,000; Full time

Job summary

A leading utility services provider is seeking an Operations Supervisor to join their team in Andover. In this role, you will ensure efficient operations for field-based engineers, manage equipment and scheduling, and liaise with clients. The ideal candidate will possess strong leadership skills and a full UK driving licence. The position offers a salary between £38,000 and £44,000 annually, emphasizing employee well-being and professional development.

Benefits

Continuous training and professional development

Supportive work environment

Commitment to employee well-being

Qualifications

• Previous experience in drainage or utilities is preferred.
• Strong leadership skills to manage and motivate a team.
• Full UK driving licence is required.

Responsibilities

• Assist with planning and coordinating activities of the engineering team.
• Act as the first point of contact for the operatives.
• Perform Health & Safety audits on-site.

Skills

Leadership skills

Customer service skills

Team working

Planning, programming & invoicing

IT skills

Multitasking

Job description

Established in 2013, Sapphire Utility Solutions has quickly become the partner of choice for many clients across the UK in our chosen markets. We provide award‑winning services to the clean water, wastewater, gas, multi‑utilities and highways sectors, working alongside our clients and partners to maintain essential utility services throughout modern life.

About the Role

We are currently seeking an Operations Supervisor to join our team in Andover within our Highways Division. In this role, you will play a key part in ensuring the efficient and safe operations of our field‑based HGV Engineers and Operatives who carry out cleaning, surveys and some repairs work on highways.

Location: Andover

Hours: 50 hours per week, Monday to Friday, 6am‑4pm.

Salary: £38,000‑£44,000 per annum.

Key Responsibilities

• Assist with planning and coordinating the activities of the engineering team to ensure tasks are completed on time and to the required standard.
• Act as the first point of contact for the operatives and support them with problem solving for any drainage related issues.
• Customer/Client interaction – providing timescales and answering any questions or queries.
• Perform Health & Safety audits on‑site and ensure compliance with safety protocols.
• Ensure the team has the necessary equipment, information, and resources to complete work efficiently and safely.
• Assist in managing the company's vehicles and plant within the depot, ensuring they are properly calibrated, serviced, and maintained.
• Maintain the fleet and equipment in a condition that reflects the company's professional image and commitment to Health & Safety.
• Oversee the efficient scheduling of work to maximise productivity and asset usage.

About You

• Previous experience in drainage or utilities is preferred, but not essential.
• Strong leadership skills, with the ability to manage and motivate a team of field‑based engineers.
• A full UK driving licence is required.
• Ability to schedule and prioritise tasks effectively to optimise workflow and asset usage.
• SMTS (if applicable).

Experience

• People management and leadership skills.
• Customer service skills.
• Team working.
• Planning, programming & invoicing.
• Reasonable IT skills.
• Good multitasker.

What you will get in return

In joining Sapphire Utility Solutions as part of the Lanes Group – the UK’s largest independent provider – we are committed to fostering a workplace culture that prioritises the well‑being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity.

This position is open to internal and external candidates. Internal candidates must complete an internal application form and submit it to recruitment.

The Lanes Group plc comprises a range of established service provider subsidiaries, complementing the specialist service of Lanes by work type and geography, increasing our overall capability, assets, and offering to our customers.

Links: Lanes Group – https://www.lanesgroup.com, Lanes Infra – https://lanes-infra.com, SUS – https://sus.co.uk, Clearflow – https://www.clearflowltd.com, AQS – https://aqsenvironmentalsolutions.ie

We are an equal opportunities employer and welcome applications from under‑represented members of the community.

Strictly no agencies please.

LAN