Operations Supervisor

Biffa Waste Services; Birkenhead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading waste management company in Birkenhead seeks an Operations Supervisor to manage street cleansing and waste services. You will coordinate daily operations, lead teams, and ensure compliance with safety standards. The ideal candidate has experience in waste management and a valid UK driving license. This role also offers a company car or allowance, ongoing career development, and a generous pension scheme.

Benefits

Company Car or Car allowance

Ongoing career development

Generous pension scheme

Medical and dental scheme

Retail and leisure discounts

Holiday and travel discounts

Bike to work scheme

Qualifications

• Proven experience supervising teams within operations, waste management, logistics, or a similar environment.
• Full, valid UK driving licence (able to drive vehicles up to 3.5T).

Responsibilities

• Coordinate daily operations and allocate resources.
• Manage team performance and provide coaching.
• Ensure compliance with company standards.

Skills

Team leadership

Resource scheduling

Health & safety compliance

Client engagement

Job description

Operations Supervisor

Shift Pattern: Friday to Sunday

Shift: Friday 13.00-19.00, Saturday 07.00-19.00 & Sunday 07.00-19.00

Join Biffa and play a vital role in keeping our communities clean, safe, and sustainable. We’re looking for a proactive Operations Supervisor – Streets to lead the daily delivery of street cleansing and waste services, ensuring operational excellence, safety, and compliance across all activities.

About the Role

Reporting to the Operations Manager, you’ll be responsible for managing teams, resources, and schedules to deliver efficient street cleansing and waste collection services. You’ll ensure that all operations run smoothly, meet contractual standards, and uphold Biffa’s high standards of safety and performance.

Key Responsibilities

• Plan & Organise: Coordinate daily operations, crew deployment, and allocate vehicles, equipment, and materials to meet service requirements.
• Resource Scheduling: Maintain effective staffing, vehicle, and equipment schedules to ensure operational efficiency.
• Team Leadership: Manage inductions, attendance, and performance, providing coaching and support in with company policies.
• Compliance & Reporting: Ensure accurate completion of reports, timesheets, and schedules, maintaining full compliance with contract and company standards.
• Health & Safety: Promote a strong safety culture, enforce procedures, and take prompt action on unsafe practices or incidents.
• Client Engagement: Build and maintain positive working relationships with Local Authorities and partners, representing Biffa professionally at meetings.
• Continuous Improvement: Identify opportunities to enhance service delivery, support business objectives, and complete all required training.

Requirements

• Full, valid UK driving licence (able to drive vehicles up to 3.5T).
• Proven experience supervising teams within operations, waste management, logistics, or a similar environment.

And here’s why you’ll love it at Biffa.

• Company Car or Car allowance.
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.