Operations Scheduler & Planner

ARM; Park Village; On-site; GBP 80,000 - 100,000; Full time

Job summary

A well-respected company in Wolverhampton is seeking a meticulous planner to coordinate service appointments and enhance client communication. The ideal candidate has strong organisational and problem-solving skills, with previous experience in a technical coordination role, ideally within gas or plumbing engineering. Proficiency in Microsoft IT packages, particularly Excel, and familiarity with Job Logic is desirable. This position offers a dynamic work environment and the opportunity to deliver exceptional client service.

Qualifications

• Previous experience in a coordinating or administrative role within a technical gas or plumbing engineering environment.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience in an owner-managed environment is advantageous.

Responsibilities

• Coordinate and schedule service appointments for field technicians.
• Maintain records of service appointments and technician availability.
• Resolve scheduling conflicts and accommodate last-minute changes.
• Organise materials deliveries for Engineering staff.
• Aide the Estimating department with quotations.

Skills

Strong organisational skills

Time-management

Excellent attention to detail

Strong communication skills

Ability to manage multiple tasks

Flexibility under pressure

Collaboration

Tools

Microsoft IT packages (Excel)

Job Logic

Job description

A well-respected company in Wolverhampton is seeking a meticulous planner to coordinate service appointments and enhance client communication. The ideal candidate has strong organisational and problem-solving skills, with previous experience in a technical coordination role, ideally within gas or plumbing engineering. Proficiency in Microsoft IT packages, particularly Excel, and familiarity with Job Logic is desirable. This position offers a dynamic work environment and the opportunity to deliver exceptional client service.