Operations Manager - Remote Integrated Care Service

Welsh Ambulance Services University NHS Trust; Remote; GBP 30,000 - 40,000; Full time

Job summary

A healthcare service provider in Cardiff is looking for an enthusiastic leader to oversee the Remote Integrated Care Service. The role includes managing a multi-professional clinical team and ensuring the delivery of effective services. Applicants should demonstrate strong leadership skills and the ability to adapt during structural changes. While Welsh speakers are preferred, all qualified individuals are encouraged to apply. The position promotes a diverse and inclusive environment.

Qualifications

• Experience in managing a national multi-disciplinary remote assessment team.
• Demonstrated leadership in delivering effective services during structural changes.
• Ability to speak Welsh is desirable.

Responsibilities

• Provide operational leadership for the Remote Integrated Care Service.
• Manage delivery of works, estates, security, and housekeeping at the local site.
• Support and develop staff within line management.

Skills

Leadership

Stakeholder management

Team management

Communication

Job description

Applying in Welsh

All applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than one made in English. Gwahoddir ymgeiswyr i wneud cais yn Gymraeg, ni fydd unrhyw gais a gyflwynir drwy gyfrwng y Gymraeg yn cael ei drin yn llai ffafriol na cheisiadau a wneir yn y Saesneg'.

Application Process

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.

Role Overview

Working collaboratively with their respective Locality Manager, the principal role of the post holder is 24/7 operational leadership of a defined area. The post holder will provide direction and support, nurture and development to all staff within their line management. The post holder will manage the delivery of works, estates, security and housekeeping at local site.

Eligibility & Visa Requirements

To work in the UK, all candidates who are not UK or Republic of Ireland nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non‑UK /RoI candidates wishing to apply should self‑assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Diversity & Inclusion Statement

The Trust actively seeks to recruit and appoint people currently under represented in the workforce, including women, people with disabilities, LGBT, and those from minority ethnic groups. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under‑represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Qualifications & Experience

We are looking to appoint an enthusiastic and highly motivated colleague who will be responsible for the on‑shift management of the Remote Integrated Care Service and line management of a multi‑professional clinical team. You will have experience of managing a national multi‑disciplinary remote assessment in a first line manager role and demonstrate leadership in delivering a safe and effective service through a period of significant structural service change. If you have the drive, ambition and leadership behaviours required for the role we would love to hear from you. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Company Overview

#RemarkablePeople Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world‑class patient care across Wales, 24 hours a day, 365 days a year. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging and rewarding.

Salary & Role Start

In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.