Operations Manager - Moving and Removals

Alchemy Global Talent Solutions; Dartford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic moving company in Dartford, Kent, seeks an experienced Operations Manager to oversee daily operations in the relocation industry. The candidate will lead staff, manage logistics and compliance, and enhance service quality. Strong leadership and a background in the moving sector are essential. This role offers a chance to influence efficiency and drive success in a fast-paced environment.

Qualifications

• Proven experience in the moving/removals or relocation industry.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Managing day-to‑day operations of local and long‑distance removals.
• Coordinating logistics, transport scheduling, and route planning.
• Ensuring compliance with health & safety and transportation regulations.

Skills

Leadership skills

Organisational abilities

Problem-solving

Knowledge of UK driving regulations

Logistics and transportation best practices

Job description

Operations Manager - Dartford, Kent

Join a thriving moving and removals company based in Dartford, Kent, as an Operations Manager. This role offers an exciting opportunity to lead teams, drive efficiency, and ensure top-tier service delivery in the relocation industry. Ideal for professionals with experience in household goods or office & industrial moves.

What You’ll Be Doing :

• Managing day-to‑day operations of local and long‑distance removals
• Coordinating logistics, transport scheduling, and route planning
• Overseeing warehouse and inventory management
• Leading, training, and motivating operational staff and drivers
• Ensuring compliance with health & safety and transportation regulations
• Monitoring performance KPIs and implementing process improvements
• Liaising with clients to ensure service expectations are met or exceeded
• Managing fleet maintenance and vehicle records
• Conducting site visits and risk assessments before moves
• Handling escalations and resolving operational challenges
• Supporting budgeting and cost‑control initiatives
• Collaborating with sales and customer service teams for seamless execution

What We’re Looking For :

• Proven experience in the moving / removals or relocation industry
• Strong leadership and team management skills
• Excellent organisational and problem‑solving abilities
• Understanding of transportation and logistics best practices
• Knowledge of UK driving regulations and fleet operations
• Ability to manage multiple projects in a fast‑paced environment

Interested? Reach out to Alchemy Global Talent Solutions today.