Operations Manager - Fire Projects

Sanctuary Group; Greater London; Hybrid; GBP 58,000 - 62,000; Full time

Job summary

A not-for-profit organization based in Greater London seeks an Operations Manager for Fire Projects. The role includes managing fire safety projects and ensuring compliance with regulations. Candidates should have a Level 4 Fire Risk Assessment Diploma, experience managing multi-site maintenance contracts, and a proven track record in delivering budget-focused services. This full-time position offers a salary range of £58,074 - £61,132 and includes a company car or allowance, contributing to a healthy work-life balance.

Benefits

25 days annual leave

Pension scheme

Life Assurance

Cycle to Work scheme

Wellbeing support

Qualifications

• Candidates must bring original certification verifying their qualifications.
• Experience in managing contracts in a commercial setting is required.
• Proven ability to manage budgetary constraints.

Responsibilities

• Manage operational delivery of Internal Maintenance service.
• Oversee Fire safety projects ensuring legislative compliance.
• Assist with drafting and reviewing policies and procedures.

Skills

Fire Risk Assessment Diploma

Fire Door Inspection L3

Passive Fire Level 3 Certification

Experience managing multi-site maintenance contracts

Delivering services within budget

Delivering fire passive projects

Managing internal maintenance service

Education

Level 4 Fire Risk Assessment Diploma

Job description

Location: London, London, GB, E9 5QG

Department: Housing Services

Operation: Sanctuary Housing

Closing Date: 22/12/2025

Requisition: 226772

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.

London based with a balance of home and office working

£58,074 - £61,132 per year plus Company car or car allowance

35 hours per week – Monday to Friday – 9:00am to 5:00pm

We have an opportunity for an Operations Manager – Fire Projects to join our team based in London. This role sits with the Fire and Security Operational Compliance Team managing the Fire Risk Assessment Team and the delivery of high quality and cost‑effective Internal Maintenance Services.

Operations Manager – Fire Projects responsibilities

• Managing the operational delivery of a cost effective Internal Maintenance service by operating within appropriate financial policies and procedures and agreed budgets
• Overseeing the management of Fire safety projects ensuring they are properly resourced and operating within all legislative and regulatory requirements
• Assist in drafting and reviewing relevant policies and procedures and effectively communicate and implement these, ensuring effective application of good practice and legal compliance
• Assisting in the effective management of the Internal Maintenance service to ensure the timely achievement of business targets and contribute to the development of growth opportunities in accordance with the strategy

Skills and experiences

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to level 4 Fire Risk Assessment Diploma, Fire Door Inspection L3, Passive Fire Level 3 Certification or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Experience of managing multi site maintenance contracts in a commercially focused role
• Proven experience of delivering services within budget
• Proven track record of delivering fire passive projects on a national scale
• Proven track record managing a direct labour operation or internal maintenance service

About us

We provide in‑house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £53,649 with an additional policy allowance of £4,425 per annum (rising to £56,473 with an additional policy allowance of £4,658 per annum after 12 months, subject to satisfactory performance)

The full time equivalent salary for this role is £61,314 with an additional policy allowance of £5,058 per annum based on 40 hours per week rising to £64,541 with an additional policy allowance of £5,324 per annum after 12 months service and subject to satisfactory performance

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.