Operations Manager - Adult Front Door, Early Help & Prevention Team

Sanctuary Personnel; Rochester; On-site; GBP 55,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an Operations Manager for the Adult Front Door, Early Help & Prevention Team based in Medway. The role requires managing team performance, oversight of safeguarding situations, and service delivery improvements. Candidates should have a social work qualification and relevant legislation understanding. The position offers a salary of up to £60,114 per annum.

Qualifications

• Experience in managing complex safeguarding and high-risk situations.
• Understanding of relevant legislation related to social work.
• Ability to motivate teams and improve performance.

Responsibilities

• Oversee service delivery and performance improvements.
• Manage team appraisals and personal development.
• Represent Adult Services at internal and external groups.

Skills

Leadership

Communication

Team Management

Education

Social work qualification or equivalent

Job description

Operations Manager - Adult Front Door, Early Help & Prevention Team

Sanctuary Personnel, an innovative and committed recruitment agency, has a new permanent position available for an Operations Manager within the Adult Front Door, Early Help & Prevention Team to work full time based in Medway.

The salary for this Operations Manager job is up to £60,114 per annum.

• Work closely with other teams to identify, monitor, review and improve service delivery, performance and efficiency to ensure quality and outcome improvements are made where required.
• Contribute to continuous improvement of practices, procedures and initiatives to support high-quality service delivery, leading and contributing to a range of service-related projects, including the development of new initiatives through representation on working/multi-agency groups.
• Have oversight and provide guidance to operational teams in respect of complex safeguarding and high-risk situations to ensure effective action is taken to manage and reduce risk for people with care and support needs and their carers.
• Manage and motivate team and individual performance, providing direction and leadership, undertaking staff appraisals, addressing welfare, capability and disciplinary issues, advising on personal development, training and coaching, in order to maximise performance from individuals, satisfy personal aspirations, and to develop a confident and competent workforce to ensure good outcomes for the residents of Medway.
• Represent Adult Services at internal and external working groups and contribute to strategic information gathering and the development of service initiatives/guidelines/projects, to inform current practice and future commissioning, and work in partnership with customers, carers and key stakeholders to deliver a co-ordinated, seamless response to customers and carers.
• At the discretion of the Head of Service, undertake such other activities as may from time to time be agreed consistent with the nature of the job described above.

Requirements of the Operations Manager job:

• A social work qualification or equivalent.
• Understanding of relevant legislation.
• Registered or eligible for registration.

Contact: This Operations Manager job is advertised by Zehnn Young; if you are interested in this position please click above to apply now.

Due to the high volume of applications we receive, we are regretfully only able to respond to candidates who meet our clients' requirements.

As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is reflective of the clients that candidates will support within their role. Sanctuary has previously won 'Best Candidate Care' at the Recruiter Awards and has been a two-time finalist for the same award.

Sanctuary takes pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best placed to undertake a fair and thorough selection process.

Reasonable Adjustments: If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.

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