Operations Manager

Popeyes Louisiana Kitchen; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fast-food restaurant chain is seeking an Operations Manager in Manchester. The role involves overseeing multiple locations, ensuring operational efficiency and profitability while leading a high-performing team. The ideal candidate will have a strong background in hospitality and multi-site management, excellent organizational skills, and a proven ability to drive KPIs. Benefits include a competitive salary, £5k car allowance, private healthcare, and 33 days of annual leave, making this an attractive opportunity for dynamic leaders.

Benefits

Competitive salary and bonus scheme

£5k car allowance

Company car scheme

Gym discounts

Career progression opportunities

Private healthcare

Life assurance

33 days annual leave

Birthday day off

Free chicken!

Qualifications

• Strong experience in a multi-site hospitality business, ideally QSR or casual dining.
• Excellent organizational and problem-solving abilities.
• Proven track record in leading teams and driving KPIs.

Responsibilities

• Oversee daily operations of multiple locations, ensuring efficiency and profitability.
• Build and retain a high-performing team through recruitment and development.
• Monitor financial performance and implement cost control measures.
• Ensure compliance with regulatory requirements and safety procedures.

Skills

Leadership

Organizational skills

Problem-solving

Team development

Financial analysis

Job description

We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager

• We’re open to applications from candidates in the Manchester region. This is a talent bank opportunity, with applications to be reviewed in the New Year for upcoming Operations Manager roles coming to 2026 as we continue to grow rapidly!*

You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets. Whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.

What you’ll do here

• Oversee the daily operations of multiple locations, ensuring efficiency and profitability
• Ensure compliance with all regulatory requirements and safety procedures
• Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
• Put the customer first in everything you and your teams do, driving service and guest reviews / feedback
• Ensure food quality standards uphold our ambition to be the most loved QSR brand
• Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
• Implement and maintain operational policies, procedures and standards across all locations
• Monitor and analyse financial performance, budgeting and cost control measures
• Drive continuous improvement initiatives to enhance operational effectiveness

What you’ll have done

• Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
• Excellent organisational and problem solving abilities
• Always leads by example, lives and breathes an epic guest experience and drives KPIs
• Strong leadership and interpersonal skills with the ability to motivate and inspire
• Extensive experience recruiting, developing and talent planning within your store teams
• Demonstrated ability to analyse financial data and make sound business decisions
• Knowledge of regulatory compliance and safety standards

Benefits

• Competitive salary and bonus scheme
• £5k car allowance
• Company car scheme
• Benefits platform, inc. gym discounts and cycle to work
• Career progression opportunities
• Private healthcare
• Life assurance
• 33 days annual leave
• Birthday day off
• Free chicken!

Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone is can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.