Operations Manager

MGroup Water; Birstall; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading infrastructure services provider in Birstall is seeking an Operations Manager to oversee the successful delivery of multiple infrastructure projects. You will lead operational teams, ensure compliance with safety and quality standards, and drive continuous improvement initiatives. Candidates should have strong experience in civil engineering, team leadership, and NEC contracts. This role offers a competitive benefits package, including a contributory pension scheme and private healthcare.

Benefits

Matched or contributory pension scheme

Online GP service

Employee assistance programme

Access to retail discounts

Life assurance

Cycle to work scheme

Enhanced parental leave

Company car and fuel card

Private health care for family

25 days annual leave plus bank holidays

Personal Accident Cover

Qualifications

• Demonstrable experience in civil engineering and infrastructure operations.
• Proven leadership in managing teams, subcontractors, and multi-site activities.
• Strong commercial awareness and experience with NEC 3/4 contracts.

Responsibilities

• Responsible for successful delivery and performance of infrastructure projects.
• Lead operational teams and manage resources to ensure safe, efficient delivery.
• Drive operational excellence and maintain client relationships.

Skills

Civil engineering experience

Leadership in managing teams

Commercial awareness

Planning and problem-solving skills

Understanding of safety regulations

Stakeholder management

Operational improvement experience

Knowledge of CDM roles and SHEQ

Job description

About The Role

Right across infrastructure, there's a requirement to not only maintain but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety‑first, client‑ and customer‑centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our water and wastewater capital project delivery team

Our teams deliver large‑scale capital programmes aimed at keeping water infrastructure resilient for the long‑term while protecting the environment.

What will you be doing?

As our Operations Manager, you'll be responsible for the successful delivery and performance of infrastructure projects. You'll lead operational teams, manage resources and ensure that all works are delivered safely, efficiently and to the highest standards. This role is pivotal in driving operational excellence, maintaining client relationships and supporting the strategic growth of the business. This is a Senior level role and key to the successful delivery of the capital framework. You'll oversee day‑to‑day operations across multiple infrastructure projects and maintenance, lead and develop site teams, ensuring high performance and adherence to safety and quality standards. You'll collaborate with planning and commercial teams to ensure efficient project delivery, manage labour, materials and equipment scheduling to meet project timelines, and monitor and report on operational performance, identifying areas for improvement. You'll ensure compliance with NEC3/4 contracts, CDM regulations and SHEQ standard. Build and maintain strong relationships with clients, stakeholders and subcontractors, support the tendering process and early contractor involvement (ECI) where required, and drive continuous improvement initiatives across operational processes and delivery models.

What you’ll bring

• Demonstrable experience in civil engineering and infrastructure operations
• Proven leadership in managing teams, subcontractors and multi‑site activities
• Strong commercial awareness and experience with NEC 3/4 contracts
• Excellent planning, coordination and problem‑solving skills
• Deep understanding of construction methods, safety regulations and quality standards
• Strong stakeholder management and communication abilities
• Experience in operational improvement and business efficiency initiatives
• Knowledge of CDM roles and SHEQ responsibilities

What’s in it for you?

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to thousands of retail discounts
• Life assurance
• Cycle to work, salary finance and give‑as‑you‑earn schemes
• Enhanced maternity, paternity and adoption leave
• Reward and recognition scheme
• Company car and fuel card with a range of EV and hybrid vehicles to choose from
• My Car Choice salary‑sacrifice EV/Hybrid car scheme
• Private health care for you and your family plus a health‑care cash plan, giving you the ability to claim back medical expenses for dentistry, eye care, physiotherapy and more!
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!
• Personal Accident Cover

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion to help create an environment where everyone belongs. Our values shape how we work with one another. We recruit with these values in mind, ensuring your aspirations and ways of working align with ours.

We're responsible and go further for our people, clients, communities and the planet. We're open and seek new and better ways of exceeding expectations. We're together, and as one team – the whole is greater than the sum of the parts. We're ambitious and embrace opportunity to lead essential infrastructure services for life. Whether you're a trainee, apprentice or graduate or progressing through your career, our people benefit from industry‑recognised programmes, training and development.

It's an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to third‑party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

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