Operations and Growth Associate

Luna The Dental Vets; Remote; Confidential; Full time

Job summary

A fast-growing veterinary start-up in the UK seeks an exceptional early-career individual to assist in various operational tasks, including community engagement, marketing support, and fulfillment processes. The ideal candidate will thrive in a dynamic environment, bring creativity and organization, and have a proactive approach to problem-solving. This role offers the opportunity to grow alongside the business while enjoying a competitive salary package, remote work options, and flexible benefits.

Benefits

Remote work

Pension

25 days holiday

Laptop

Qualifications

• Can-do attitude and reliability.
• Experience in a fast-paced start-up environment is beneficial.
• Ability to manage multiple small projects efficiently.

Responsibilities

• Manage community events and partnerships.
• Support social media content and website updates.
• Assist in packing and fulfilling subscription orders.
• Help identify inefficiencies and suggest improvements.

Skills

Organisational skills

Proactivity

Creativity

Job description

Salary: £32,000–£35,000
Location: Remote-first, with weekly catch up in one of our practices (currently Bristol or Reading) and occasional in-person catch-ups with the founders (Swindon / Gloucester area)

About the role

We’re looking for an exceptional early‑career hire to join our fast‑growing healthcare and subscription start‑up. This is a hands‑on, high‑variety role for someone who loves getting stuck in, figuring things out, and making things happen.

You’ll work closely with the co‑founders and play a key role in keeping the business running smoothly as we grow. No two weeks will look the same — and that’s exactly the point.

If you’re organised, proactive, creative, and get a buzz from ticking things off a list and coming up with better ways to do them, you’ll thrive here. Nb. this role does not require you to be clinical.

About Luna The Dental Vets

We’re on a mission to improve the state of the dental health of our nation’s pets. We offer affordable, fixed‑price dental treatment at our state‑of‑the‑art practices, delivering our unique dental‑only model. Our support for pets doesn’t stop there, we have a unique DTC preventative dental health subscription, dental‑focussed retail products and a growing group of partnerships, all supporting our community of pet owners across the UK.

Tasks

What you’ll be doing

This is a true “Swiss army knife” role. Your responsibilities will include:

• Community, events, brand collaborations and business partnerships
• Helping plan and run community events and activations
• Searching out and launching collaborations with brands and businesses aligned to our mission

Marketing & digital support

• Supporting social media content to educate, inform and entertain. Building trust and reach across our platforms,
• Making updates to the website and e‑commerce pages,

Operations & fulfilment

• Packing and fulfilling subscription boxes and online orders, ultimately creating a sustainable fulfillment process as we grow,
• Supporting with small things that just need doing, eg. ordering name badges and merchandise, sourcing suppliers and adhoc tasks,
• Launching new initiatives
• Supporting the rollout of new practices and services, (that might even involve grabbing a paintbrush!)
• Helping turn ideas into reality, fast

General admin & problem-solving

• Pitching in wherever needed to keep things moving
• Admin and tasks that might not be the most exciting but need doing
• Spotting inefficiencies, suggesting improvements and making it happen

Requirements

Who we’re looking for

You don’t need to have done all of this before — attitude matters more than experience.

You might be right for this role if you are:

• A can‑do, get‑stuff‑done person who doesn’t wait to be asked
• You’ve worked in a fast‑paced start‑up space or demonstrated you have entrepreneurial spirit
• Comfortable juggling lots of small projects at once
• You can get through task and admin quickly and efficiently
• Organised, reliable, and detail‑oriented
• Creative and curious, with ideas of your own
• Excited by the pace and ambiguity of a growing startup
• Self‑starter and excited to work alongside the co‑founders

This role is ideal for someone early in their career who wants broad exposure, real responsibility, and the chance to grow alongside the business.

Benefits

• £32,000–£35,000
• Remote work with weekly meetings at one of our clinics in Reading/Bristol
• High trust! Early stage start‑up mentality
• Pension
• 25 days holiday (exc BHs)
• Laptop

We're excited to meet you. Please submit a CV and covering letter. We'll start interviews mid February and be in touch.