Operations Director

Restaurant Associates; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic catering firm in the United Kingdom is looking for an Operations Director to lead operations across multiple catering contracts. This role involves driving high-quality service, managing budgets, and building client relationships. The ideal candidate has experience in catering or hospitality, strong leadership abilities, and a passion for delivering exceptional results. The company offers excellent perks including pension plans, career development, and discounts.

Benefits

Multiple Pension Plan options

Clear Career development plans

Travel deals for your 27 days holiday PLUS bank holidays

Grocery discounts

Up to 44% off cinema tickets

Free wellness classes

Share perks with friends and family

Qualifications

• Hands-on experience in catering, hospitality, or food services.
• Ability to manage and motivate multi-site teams.
• Commercially sharp with skills in budgeting and forecasting.
• Excellent communication and relationship-building skills.
• Driven by results and passionate about service quality.

Responsibilities

• Drive operations across all sites to ensure high quality.
• Build relationships with clients to grow the business.
• Manage budgets and financial forecasts.
• Motivate and develop teams for success.
• Identify trends and innovative ideas.

Skills

Experience in catering, hospitality, or food services

Team management and motivation

Budgeting and financial management

Strong communication skills

Strategic thinking

Job description

We’re on the hunt for a bold, entrepreneurial Operations Director to shake things up and lead with purpose across a portfolio of dynamic catering contracts! This is not just a leadership role - it’s your chance to drive real change, build lasting client relationships, and deliver results that matter, in a high growth, evolving organisation.

Our goal? To be the best in the business—day in, day out, without compromise! We’re passionate about great food and outstanding service, and we bring that energy to everything we do.

Key Responsibilities

• Make it happen: Drive smart, smooth, high-quality operations across all sites
• Keep clients happy: Build solid relationships and grow the business
• Know the Numbers: Own budgets, forecasts, and profitability
• Lead the Way: Motivate and grow amazing teams
• Think Ahead: Spot trends, spark ideas, and stay ahead of the game

Who are we looking for?

• Ops pro with hands-on experience in catering, hospitality, or food services
• Inspiring leader who knows how to manage and motivate multi-site teams
• Commercially sharp with a solid grip on budgets, forecasts, and financials
• People person with standout communication and relationship-building skills
• Strategic thinker who’s driven by results and passionate about delivering top-notch service

Why work for us?

• Multiple Pension Plan options
• Clear Career development plans
• Travel deals for your 27 days holiday PLUS bank holidays
• Grocery discounts
• Up to 44% off cinema tickets
• Free wellness classes
• And the best bit? You can share your perks with friends and family!