Operations Coordinator

Police Federation of England and Wales; Leatherhead; On-site; GBP 35,000; Full time

Job summary

A public service organization based in Leatherhead seeks an Operations Coordinator to support the Operations Manager and Director in delivering operational strategies, ensuring efficiency and alignment. The ideal candidate will manage projects, provide administrative support, and collaborate across departments. They will benefit from a competitive salary of £35,000 per year and various employee benefits, including flexible and hybrid working options.

Benefits

Flexible working

Life assurance

Private healthcare

Enhanced pension contribution

Employee discounts

Free onsite gym

Qualifications

• Previous experience of working in either a business operations or project related administrative or coordination role.
• Well organised and with strong administrative skills.
• Able to manage multiple tasks, prioritise workloads and work well under pressure and towards deadlines.

Responsibilities

• Support with the organisation, coordination, administration and delivery of operational strategic initiatives and projects.
• Provide operational administrative support to the Operations Manager and Operations Director.
• Collaborate with stakeholders across the organisation.

Skills

Business operations experience

Strong administrative skills

Ability to manage multiple tasks

Excellent communication skills

Intermediate knowledge of MS suite

Job description

Application Deadline: 3 October 2025

Department: Operations

Employment Type: Full Time

Location: HQ - Leatherhead

Reporting To: Operations Manager

Compensation: £35,000 / year

Overview

The Operations Coordinator will be key in supporting the Operational team in delivering the business operational infrastructure and excellence across PFEW Head Quarters and Branches, ensuring efficiency, alignment, and long-term sustainability. This role will support the Operations Manager and Operations Director in delivering transformational change plan and business operational strategies across PFEW.

Key Responsibilities

• Support with the organisation, coordination, administration and delivery of operational strategic initiatives and projects over cross functional departments
• Provide operational administrative support to the Operations Manager and Operations Director with business operational activities and transformation plan
• Collaborate with stakeholders across the organisation to support with a range of operational deliverables
• Primary contact for operational issues, triage and track requests from Branches, and Internal and External stakeholders
• Collate data for reporting, maintain project trackers and administration
• Provide administrative support to workflows, policies and procedures and other systems such as The Hub Source new suppliers and manage supplier relationships, processing invoices and updating trackers
• Work closely with HQ departments and Branches to collaborate on operational matters

Skills, Knowledge and Expertise

• Previous experience of working in either a business operations or project related administrative or coordination role
• Well organised and with strong administrative skills
• Able to manage multiple tasks, prioritise workloads and work well under pressure and towards deadlines Possess excellent communication, attention to detail and problem-solving skills
• Be a team player and able to work independently
• Intermediate knowledge of MS suite

Benefits

We offer multiple benefits to our HQ employees including: flexible working, hybrid working, competitive salary, life assurance, private healthcare, enhanced pension contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….