Operations Coordinator

Focus Resourcing; High Wycombe; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A well-established organisation in High Wycombe is seeking an Operations Support / Dispatch Assistant. This hands-on role involves packing, labelling, and dispatching books and examination materials. The ideal candidate will have strong attention to detail and be reliable, organised, and a good team player. Benefits include 25 days holiday, private healthcare, and a hybrid working arrangement after probation. This position is full-time, with hours Monday to Friday, 9:00 to 5:30.

Benefits

25 days holiday + bank holidays

Life assurance

Private healthcare

Weekly office food delivery

Pension

Option to purchase additional holiday

Employee assistance programme

Qualifications

• Comfortable with physical, practical work.
• Previous experience in retail, warehouse, or logistics is beneficial.
• Ability to support basic desk-based and IT tasks.

Responsibilities

• Pack, label, and dispatch orders.
• Quality check shipments for accuracy.
• Maintain stock levels.
• Support basic desk-based and IT tasks.

Skills

Attention to detail

Reliability

Team player

Organisational skills

Job description

Operations Support / Dispatch Assistant

We're recruiting on behalf of a well-established organisation for a permanent Operations Support / Dispatch Assistant based in High Wycombe.

This is a hands‑on role focused on the daily packing and dispatch of books and examination materials, ensuring orders are accurate and sent on time. The role includes a physical element, such as loading and unloading pallets, alongside some light IT and customer service tasks.

Key Duties

• Packing, labelling and dispatching orders
• Quality checking shipments for accuracy
• Maintaining stock levels
• Supporting basic desk‑based and IT tasks when required

This role would suit someone who:

• Has strong attention to detail
• Is comfortable with physical, practical work
• Is reliable, organised and a good team player
• Comes from retail, warehouse or logistics (beneficial, not essential)

Hours & Benefits

• Monday‑Friday, no weekends or bank holidays
• Standard hours 9:00-5:30 (flexible starts from 8:00 / 8:30)
• Based in High Wycombe (free parking available)
• After probation: hybrid working (3 days office / 2 days home)
• 25 days holiday + bank holidays, life assurance, private healthcare, weekly office food delivery, pension, option to purchase additional holiday, employee assistance programme