Operations Coordinator

Malary Ltd; Cottenham; On-site; GBP 30,000 - 34,000; Full time

Job summary

A family-owned environmental services company in the UK is seeking an Operations Coordinator. This role is crucial for managing day-to-day operations and providing ongoing support to field engineering teams. Candidates should have GCSE level education, strong Microsoft Office skills, and administrative experience. The ideal candidate will be adept at project management and customer communication. The position offers an attractive salary of £30,000 – £34,000 along with additional benefits such as holiday leave, pension scheme, and career progression opportunities.

Benefits

Salary of £30,000 – £34,000

22 days holiday + bank holidays

Pension scheme

Training & career progression

Refer a Friend scheme

Onsite free parking

Qualifications

• Educated to GCSE level, including Maths & English with a minimum Grade 4.
• Strong IT skills, particularly in Microsoft Office.
• Proven track record in a demanding administrative role.

Responsibilities

• Maintain planning tool for field engineers.
• Liaise with clients for scheduling and updates.
• Prepare engineers job packs and invoice forms.

Skills

Administrative experience

Microsoft Office proficiency

Project management experience

Customer communication skills

Organizational skills

Adaptability

Education

GCSE in Maths & English (min. Grade 4)

Job description

The Operations Coordinator plays a pivotal role to ensure the company delivers exceptional services to our clients from start to finish. The job holder will take day‑to‑day administration responsibility for the field engineering teams to ensure operations run smoothly. The role requires the Coordinator to provide daily support to the off‑site engineering team reporting to the Fuel Division manager, ensuring operations run smoothly.

Responsibilities

• Maintaining the planning tool for field engineers.
• Liaising with clients to book in work, provide updates and general client support and communications.
• Preparation of Engineers Job pack accurately and fully completed – Phase 2 of Job pack creation (RAMs and methodology).
• Preparation of invoice measurement forms to provide to the Division Manager (add in & finance).
• Managing & booking Subcontractors.
• Liaising between Engineers and Division Manager.
• Ordering plant, parts, and consumables and processing purchase orders.
• Completion of RAMs (generic/urgent) with support of Line Manager/Compliance Manager.
• Ensuring daily update email sent.
• Liaison with sales re job handovers.
• Recording expenditure sheet on all jobs over £10,000.
• Liaison with compliance for team training (e.g., AirDat).
• Completion of forms (defects/near misses/incidents) if required.
• Cover for manager if away.

Qualifications

• Educated to GCSE level, incl. Maths & English (min. Grade 4, previously Grade C) (essential).
• IT literate (Microsoft Office) (essential).
• Demonstrable administrative experience in a demanding work environment (essential).
• Strong Microsoft Office experience (Word, Excel) (essential).
• Dealing with customers (essential).
• Project management experience (essential).
• Confidence in dealing with customers (essential).
• Confident and friendly telephone manner (essential).
• Good organisational skills & attention to detail (essential).
• Approachable, with a helpful disposition (essential).
• Team player who is adaptable and able to multi-task (essential).

About the Company

Malary Ltd is a privately owned family business trading for more than 40 years, operating in three main areas:

• The production of fuel for waste.
• Recovery of hazardous waste.
• Industrial Services to provide Environmental risk reduction through preventative solutions.

We pride ourselves in the development of innovative solutions for our customers to support their businesses by reducing environmental risk. We have a close, friendly team who work together, support each other and are focused in delivering the best services possible.

Benefits

• Attractive salary of £30,000 – £34,000.
• 22 day holiday + bank holidays.
• Pension scheme.
• Training & career progression opportunities.
• Refer a Friend scheme.
• Onsite, free parking.