Operations Associate, Proxy Voting

Proxymity; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A digital investor communications platform is seeking an Operations team member in Manchester to deliver client support and execute Proxy Voting processes. Candidates should be detail-oriented with strong communication skills and a collaborative spirit. Experience in the Securities Services industry is desirable. This role offers hybrid working, team social events, and a supportive culture emphasizing personal development.

Benefits

Workation policy for 45 days a year

Headspace subscription

Hybrid working

Dog-friendly office

Companywide social events

Qualifications

• Understanding of the Securities Services industry or similar.
• Experience working in operations or a start-up environment.
• Fluency in another language is a plus.

Responsibilities

• Complete Proxy Voting processes and manage assigned queries.
• Identify opportunities for process improvements.
• Assist with the training of new employees.

Skills

Strong attention to detail

Excellent written and verbal communication skills

Team orientation

Organizational skills

Ability to work self-sufficiently

Ability to manage changing priorities

Fast learning

Tools

Microsoft applications

Job description

Proxymity does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants.

About Proxymity
Proxymity is a market leading digital investor communications platform focused on providing regulatory compliant products focused initially on Proxy Voting and Shareholder Disclosure services. Founded in London and spun out of Citi, from the very beginning our mission focused on benefitting the whole capital markets ecosystem, rather than just one part or one player within it. This ethos is endorsed by investment from global consortium of some the industry’s most influential financial institutions.

Proxymity’s service offering is now a Global one, matching the needs of our custodian and broker community respectively. This is reflected by a fast-growing client base who have long desired an improved service by a trusted vendor. As a result, we are a fast-growth company and have already gone from 10 to 200+ employees in the last four years with a global footprint in London, New York, Tel-Aviv, Malaysia and Melbourne.

What we’re looking for:

Smart, energetic and inquisitive individuals to join our core Operations team in Manchester. You will perform a critical role in delivering and supporting first class operational execution and client support through the Proxymity platform and ancillary systems and processes.

You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow.

Core Responsibilities:

The core responsibilities for this role include, but are not limited to;

• Complete Proxy Voting processes and control activities in line with procedures and policies

• Ensure Proxy Voting assigned queries are managed in accordance with agreed KPIs

• Understand and track current and future workloads

• Execute daily tasks with a client focused approach

• Ask questions to challenge the status quo

• Identify opportunities for process, platform and control environment improvements

• Participate in improvement projects and operational testing as necessary to support the change agenda

• Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation

• Proactively seek opportunities for self-improvement

• Understand the goals and objectives of the team, ensuring personal contributions and work execution align

• Assist with the training of new employees to the team

• Create a culture of inclusion and belonging, leading by example

• Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner

• Be an ambassador for the team, Operations and Proxymity, always

• Strong attention to detail

• Excellent written and verbal communication skills

• Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients

• Ability to work self-sufficiently with strong organisational skills

• Ability to execute in a high pressure, fast paced environment

• Flexibility to manage changing priorities and respond to time constraints

• Fast learning to understand complex business processes and take initiative to acquire necessary knowledge

• Seeks and acts upon feedback with a focus on personal development

Desirables:

• Understanding of the Securities Services industry and Asset Servicing products, or similar

• Working experience within an operations environment

• Experience of working within a start-up / scale-up organisation

• Experience of operational workflow management tools and processes

• Fluency in another language

• Practical experience of working with remote teams

• Knowledge of programming / coding languages and applications

• Working knowledge of Microsoft applications

• Desire to develop technical skills to build effective solutions for the business

• Headspace subscription
• Birthday off in addition to annual leave
• Access to Absorb Learning
• Improved family-friendly policies
• Hybrid working
• Choose your tech
• 2 duvet days a year
• 1 volunteer day a year
• 4-week sabbatical after 4 years at Proxymity
• Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year
• A dog friendly office with snacks and free drinks
• Companywide social events x2 per year
• Regular team social events
• A company wins programme
• Companywide panels on variety of subjects like diversity and inclusion, mental heath, wellbeing etc.

To assist us with evolving our DEI efforts and ensuring our process is as inclusive as possible, we will be sending out a brief diversity and inclusion survey for you to complete if you choose to apply for this position. This will be completely anonymous and is in no way tied to your application. If you could please take a few minutes out of your day to complete this that would be much appreciated.