Operations Assistant

Brown & Brown; Basildon; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading insurance company in the United Kingdom is seeking an Operations Assistant to provide administrative support ensuring smooth operations. This entry-level role is ideal for highly organized individuals with strong data entry skills. Responsibilities include managing mailboxes, handling renewal forms, and general administrative duties. The ideal candidate should be proactive, detail-oriented, and a good communicator. This position offers a chance to grow a career in the insurance industry, accommodating applicants with diverse backgrounds.

Qualifications

• No previous experience required, making this role suitable for an entry-level candidate.
• Strong data entry and Excel skills are essential.
• Must be organised and proactive in managing multiple tasks.

Responsibilities

• Manage various shared mailboxes and allocate work to underwriters.
• Perform bulk sanctions uploads and manage the sanctions dashboard.
• Chase renewal forms and set up renewal leads including claims and peril checks.
• Create and maintain renewal lists and reports.
• Prepare and distribute SMT service reports.

Skills

Excellent organisational and time management skills

Strong attention to detail

Ability to work independently and as part of a team

Good communication skills, both written and verbal

Proficient in Microsoft Office, Excel, Word

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Operations Assistant provides essential administrative and office support to ensure the smooth running of operations. This role is ideal for someone who is looking for an entry level role and who is highly organised, proactive, great data entry / excel skills and comfortable managing multiple tasks in a fast-paced environment and has a drive to progress their career in the insurance industry.

Key Responsibilities

Main Administrative Duties

• Manage various shared mailboxes and allocate work to underwriters.
• Perform bulk sanctions uploads and manage the sanctions dashboard.
• Chase renewal forms and handle renewal leads setup (including claims and peril checks).
• Create and maintain renewal lists and reports.
• Manage transfer of agency requests.
• Survey requests & management.
• Archive and organise documentation as required.
• Prepare and distribute SMT service reports.
• Handling Excel projects / data entry for the Operations Team
• Issue policy documents to brokers.
• General administration duties for the operations, underwriting and claims teams.

Office Support

• Collect and distribute post.
• Ensure the office and meeting rooms are tidy and well-presented.
• Order and maintain kitchen and office supplies.

Skills & Attributes

• Excellent organisational and time management skills.
• No previous experience required
• Strong attention to detail.
• Ability to work independently and as part of a team.
• Good communication skills, both written and verbal.
• Proficient in Microsoft Office, Excel, Word and general IT systems.

The Power to Be Yourself

Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.