Operational Planning and Performance Manager

Harvey Nash Group; Tees Valley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consultancy firm in the UK is seeking an Operational Planning & Performance Manager to shape operational strategies. In this role, you will create insightful operational reports, influence senior stakeholders, and drive meaningful change. You should have advanced data analysis skills and a strong understanding of strategic planning. Enjoy flexible working with excellent benefits while contributing to impactful decision-making within the organization.

Benefits

Excellent benefits

Competitive salary

Hybrid working environment

Qualifications

• Advanced skills in data analysis, forecasting, and strategic planning.
• Ability to influence senior stakeholders and challenge constructively.
• Strong understanding of operating models, capacity planning, and performance management.
• Proven experience in reporting, forecasting, and performance insight within a complex service environment.

Responsibilities

• Lead Reporting & Forecasting: Create insightful operational reports.
• Deliver Insight & Challenge: Provide evidence-based insights to senior leaders.
• Innovate & Problem Solve: Develop practical solutions in data-scarce environments.
• Governance & Forums: Establish planning forums and governance routines.

Skills

Data analysis

Forecasting

Strategic planning

Influencing senior stakeholders

Job description

Operational Planning & Performance Manager

Are you passionate about turning data into actionable insights that drive strategic decisions? Do you thrive in a role where innovation meets operational excellence? If so, this is an exciting opportunity for you!

About the Role

As the Operational Planning & Performance Manager, you'll be at the heart of shaping how to deliver exceptional service.

You'll lead the development of a robust resource planning framework, ensuring you stay ahead of demand while maintaining a member‑first vision. This is a role for someone who loves solving complex problems, influencing senior stakeholders, and driving meaningful change.

What You'll Do

• Lead Reporting & Forecasting: Create insightful operational reports and forecasts that inform strategic decisions and capacity planning.
• Deliver Insight & Challenge: Provide evidence‑based insights and constructive challenge to senior leaders, shaping priorities and performance.
• Innovate & Problem Solve: Develop practical solutions even in data‑scarce environments, improving processes and data integrity.
• Governance & Forums: Establish planning forums and governance routines to embed insights into everyday decision‑making.

What We’re Looking For

• Advanced skills in data analysis, forecasting, and strategic planning.
• Ability to influence senior stakeholders and challenge constructively.
• Strong understanding of operating models, capacity planning, and performance management.
• Proven experience in reporting, forecasting, and performance insight within a complex service environment.

This is an opportunity for a dynamic leader who can turn data into actionable insights, build robust forecasting models, and drive a cultural shift toward proactive decision‑making.

Why Join?

Enjoy excellent benefits and a competitive salary while working in a hybrid environment that offers flexibility and balance. Be part of a forward‑thinking team where your insights will directly shape strategy and deliver measurable impact.

Ready to make an impact?

Apply today and help shape the future of operational planning and performance.