Open Recruitment Day – Kitchen Leader & Front of House Leader -Luton Airport

Pret A Manger; Luton; Remote; GBP 40,000 - 60,000; Full time

Job summary

A popular food and beverage company in Luton is hosting an Online Recruitment Day for Kitchen Leader and Front of House Leader roles. Candidates will be responsible for managing teams, ensuring high standards of food quality and customer service, and participating in extensive training. This opportunity offers competitive pay and various benefits. Apply by December 7th, 2025 to join this exciting event.

Benefits

Outstanding training and development

Apprenticeship Level 3 available

Free shoes and discounts

Virtual GP access

Culture of growth and sustainability

Qualifications

• Natural leaders passionate about customer service.
• No experience needed; training provided.
• Ability to manage shifts and support teams.

Responsibilities

• Ensure consistent food quality and safety standards.
• Lead and inspire the kitchen or front-of-house team.
• Manage stock counts and administrative tasks.

Skills

Leadership

Customer Service

Team Development

Job description

Join Our Online Recruitment Day – Kitchen Leader & Front of House Leader Roles

Date: Wednesday, 10th December 2025
Time: 10:00 AM – 3:00 PM
Location: Online (Microsoft Teams)
Application Deadline: Sunday, 7th December 2025

Are you passionate about food, customer service, and leadership? Pret a Manger is hosting an Online Recruitment Day for enthusiastic individuals looking to join our team as Kitchen Leaders or Front of House Leaders. This is your chance to learn more about the roles, our culture, and the amazing benefits we offer – and to ask any questions you may have!

Positions Available

Kitchen Leader – Full Time

Role Overview

As a Kitchen Leader, you’ll be the backbone of our back‑of‑house operations, ensuring smooth shifts and supporting your team to create delicious food for our customers. You’ll lead by example, uphold Pret’s high standards, and gain access to our Training Academy for future growth opportunities.

Key Responsibilities

• Ensure consistent food quality and safety standards.
• Lead and inspire the kitchen team.
• Manage stock counts and administrative tasks.
• Support health & safety compliance.

Shifts

• Night shifts: Monday night to Sunday night (5 nights/week), between 10 PM – 7 AM.
• Day shifts: Available across the week.

Pay

• Night shifts: £14.40–£15.65 per hour (inclusive of weekly mystery shopper bonus of £1.25 per hour)*
• Day shifts: £13.56–£14.81 per hour (inclusive of weekly mystery shopper bonus)*

Front of House Leader – Full Time

Role Overview

As a Front of House Leader, you’ll coach and motivate your team to deliver outstanding customer experiences. You’ll take ownership of front‑of‑house operations and ensure every customer leaves happy.

Key Responsibilities

• Lead by example and drive high standards.
• Create personalized customer experiences.
• Support team development and training.

Shifts

5 days per week, Monday–Sunday, between 3 AM – 11 PM.

Pay

£13.56–£14.81 per hour (inclusive of weekly mystery shopper bonus).

If you have previous supervisory experience and a passion for food and customer service, apply now!

Why Join Pret?

• Outstanding training and development (85% of our managers are promoted internally).
• Apprenticeships Level 3 available.
• Amazing perks: free shoes, discounts, virtual GP, and more.
• A culture that values growth, sustainability, and giving back.

Growing Good Things

Pret is where passionate, hardworking people (like you!) find the confidence and skills to grow and choose their unique paths. And the proof is in the pudding—80%+ of our Managers and 20% of our Support Centre team (including our CEO, Pano) started on the shop floor.

What We Are Looking For

We’re looking for natural leaders who love bringing joy to customers and inspiring their teams every day. As a Leader, you’ll take ownership of shifts, coach and support your team, and make sure everything runs smoothly—whether that’s in the kitchen or front of house. Expect variety, pace, and plenty of opportunities to make a difference.

About You

• Be kind, honest, and authentic—bring warmth every day.
• Share our passion for exceptional customer service.
• Spread joy through small acts of kindness.
• No experience needed—we’ll provide best‑in‑class training.
• At Pret, our values guide everything we do: Happy Teams, Happy Customers; Amazing Standards Every Day; Never Standing Still; and Doing the Right Thing.
• As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this).
• As part of the process, you must be able to provide 5 years of references, which can include:
  • Employment Reference
  • Self‑Employed Reference
  • Unemployment Reference (Job Centre or Benefits Offices)
  • School/Education Reference
  • Agency Reference

Apply by Sunday, 7th December 2025 to secure your spot at the Recruitment Day! Teams invite will be sent out 48 hours before the event and will require confirmation. Interview slots will be allocated automatically. If you need a specific slot, please include this in your application.

If you want to know more about the role, benefits and Values please visit https://www.pret.co.uk/en-GB/pret-jobs