Onsite AV Support Technician

SER (Staffing); Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading staffing company is seeking an Onsite AV Support Technician to provide essential support for audio-visual systems at client sites in London. Responsibilities include conducting maintenance, providing AV support during meetings, and ensuring client training on system operation. The role offers a competitive salary of £35,000 - £45,000 based on experience, along with 25 days of holiday and a statutory pension. Ideal candidates will have strong communication skills and technical knowledge of various AV systems.

Benefits

25 days holiday + bank holidays

Statutory pension

Continued training and development

Qualifications

• Technical knowledge of AV controls, audio DSPs and IPTV systems.
• Experience with various AV systems is highly beneficial.

Responsibilities

• Serve as the primary audio visual contact for the facility.
• Conduct daily scheduled preventative maintenance visits.
• Provide detailed service reports and documentation.
• Log and manage all incidents accurately.
• Provide AV support during meetings and events.
• Provide customer training on AV system operation.

Skills

Strong verbal and written communication skills

Technical knowledge of AV systems

Understanding of networking principles

Excellent fault-finding skills

Excellent customer service skills

Tools

Crestron

QSYS

Poly Logitech

Mediastar

Job description

Onsite AV Support Technician

Salary : £35,000 - £45,000 (DOE)

Location : London

Role

Providing onsite support, including preventative maintenance, meeting room checks and reactive service at client sites within the London area.

You'd be based at one particular client site, which may alternate every few weeks / months.

Duties

• Serve as the primary audio visual contact for the facility.
• Conduct daily scheduled preventative maintenance visits and document findings.
• Provide detailed service reports and documentation.
• Log and manage all incidents accurately.
• Provide AV support during meetings and events.
• Provide customer training on AV system operation.

What You'll Need

• Strong verbal and written communication skills.
• Technical knowledge of AV systems.
• Understanding of networking principles.
• Technical knowledge of AV controls, audio DSPs and IPTV systems. Experience with systems such as Crestron, QSYS, Poly Logitech and Mediastar would be highly beneficial.
• Excellent fault-finding skills.
• Excellent customer service skills.

What's on Offer

• £35K - £45K basic salary (DOE)
• 25 days holiday + bank holidays
• Statutory pension

Continued training and deve...