Onsite Account Manager

Staffline Divisions; Crawley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment company in Crawley seeks an Onsite Account Manager to support their automotive operations. The role emphasizes strong relationship building, efficient problem-solving, and exceptional customer focus. You will manage Employee Relations cases and oversee operational tasks, ensuring compliance with policies. The ideal candidate will thrive on improving performance and maximizing efficiency in a fast-paced environment. This position offers a dynamic work-life as you contribute to a successful team.

Qualifications

• Customer and client focused with a commitment to service excellence.
• Natural problem solver skilled in relationship building.
• Experience in managing Employee Relations cases.

Responsibilities

• Manage and resolve Employee Relations cases.
• Support day-to-day operations.
• Supply temporary workers to clients.

Job description

Job Description

You're all about process, pace and delivering excellence. Relationship building, problem solving and continuous improvement are what motivate you at work - if these ring true for you, come and show us what you can do at Staffline!

The Opportunity

Here is your chance to join the largest recruitment business in the UK as an Onsite Account Manager. In this role you will support our onsite team with Employee Relation cases, day to day operations and supply temporary workers to our clients incredibly successful automotive operation in Chichester.

To thrive in this role, you'll be customer and client focused, committed to providing the best possible service and a natural problem solver.

What you'll do as an Onsite Account Manager

This role is all about maintaining and building relationships, using data to maximise efficiencies and pushing performance improvement wherever possible. As the Onsite Account Manager, you'll be adept at problem solving and understand how to get the best out of people. This is an incredibly diverse role which will undoubtedly keep you on your toes, below is just a selection of what you can expect :

• You’ll be responsible for managing, conducting and ensuring timely resolution for all Employee Relations cases in line with our policies and processes, ensuring consistency and compliance - including absence, disciplinaries up …