Ongoing Contract- Korean Speaking Customer Fulfillment

Michael Page (UK); Chertsey; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Korean Speaking Customer Fulfilment professional in Chertsey, UK. The role involves managing customer orders, communicating with clients, and coordinating between departments. The ideal candidate will have fluency in Korean and English, with relevant customer service experience. This ongoing temporary position offers valuable industry experience in a supportive team culture.

Benefits

Ongoing temporary role offering flexibility

Valuable industry experience

Supportive team culture

Qualifications

• Fluency in both Korean and English, with excellent written and verbal communication skills.
• Experience in customer service, order processing, or a related field.
• Strong organisational skills and attention to detail.

Responsibilities

• Manage customer orders and ensure accurate processing.
• Communicate effectively with Korean-speaking clients.
• Coordinate with internal departments for timely delivery.

Skills

Fluency in Korean and English

Communication skills

Customer service experience

Organizational skills

Proficiency in Microsoft Office

Job description

About Our Client

This role is with a large organisation in the technology & telecoms industry, known for its innovative products and commitment to customer satisfaction. The company operates globally and offers a professional and fast-paced working environment.

Job Description

• Manage customer orders and ensure accurate processing within specified timelines.
• Communicate effectively with Korean-speaking clients to address queries and resolve issues.
• Coordinate with internal departments to ensure timely delivery of products or services.
• Monitor inventory levels and update clients on stock availability.
• Prepare and maintain detailed reports on customer fulfilment activities.
• Support the team with administrative tasks as needed.
• Ensure compliance with company policies and procedures in all tasks.
• Proactively identify opportunities to improve customer satisfaction and streamline processes.

The Successful Applicant

A successful Korean Speaking Customer Fulfilment professional should have:

• Fluency in both Korean and English, with excellent written and verbal communication skills.
• Experience in customer service, order processing, or a related field.
• Excellent skills
• Strong organisational skills and attention to detail.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using Microsoft Office and other relevant software tools.
• A proactive and solution-oriented approach to problem-solving.
• Familiarity with the technology & telecoms industry is advantageous.

What's on Offer

• Ongoing temporary role offering flexibility and valuable industry experience.
• Exposure to a professional and fast-paced working environment.
• Supportive team culture and collaborative work environment.