On-Site Luxury Client Experience Host

Harrods; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned luxury department store in the United Kingdom is seeking a Client Experience Assistant to enhance the client experience in their Boutique. The role involves greeting clients, coordinating appointments, and providing refined hospitality. Ideal candidates should have strong customer service skills and experience in a high-end service environment. This position is fully on site, ensuring that every client receives the highest level of care and attention. The store values individuality and encourages applications from diverse backgrounds.

Qualifications

• Minimum of 5 years experience in a five-star service environment.
• Genuine passion for delivering exceptional service.

Responsibilities

• Greet clients warmly and discreetly manage their credentials.
• Coordinate client appointments and manage hosting spaces.
• Provide refined hospitality by offering beverages and maintaining luxury standards.
• Enhance client experience through informed recommendations.

Skills

Strong customer service skills

Cultural awareness

Organizational skills

Ability to work under pressure

Experience in a luxury service environment

Job description

A renowned luxury department store in the United Kingdom is seeking a Client Experience Assistant to enhance the client experience in their Boutique. The role involves greeting clients, coordinating appointments, and providing refined hospitality. Ideal candidates should have strong customer service skills and experience in a high-end service environment. This position is fully on site, ensuring that every client receives the highest level of care and attention. The store values individuality and encourages applications from diverse backgrounds.