On-Site IT Support Technician – Growth in Infrastructure

Nigel Frank International; Barnsley; On-site; GBP 29,000 - 35,000; Full time

Job summary

A market leading organization near Doncaster seeks an IT Support Technician. This role involves delivering first and second line support, managing user issues across hardware and software, and supporting core infrastructure. The ideal candidate has a strong background in IT support and excellent communication skills. The position offers room for growth in a supportive team environment and is on-site five days a week.

Benefits

Stable and market leading business

Supportive team

Structured development opportunities

Broad exposure across tech and infrastructure

Qualifications

• Strong background in first line and second line support.
• Good understanding of infrastructure networking and Windows environments.
• Confident communicator able to assist users at all levels.

Responsibilities

• Deliver first line and second line support across the business.
• Handle user issues related to hardware, software, networks, and IT queries.
• Support core infrastructure including servers, networks, and Office apps.
• Troubleshoot Windows environments and ensure smooth operations.
• Collaborate with the tech team to resolve more complex issues.

Skills

First line support

Second line support

Infrastructure networking

Windows environments

Microsoft Dynamics ERP

Job description

A market leading organization near Doncaster seeks an IT Support Technician. This role involves delivering first and second line support, managing user issues across hardware and software, and supporting core infrastructure. The ideal candidate has a strong background in IT support and excellent communication skills. The position offers room for growth in a supportive team environment and is on-site five days a week.