On-Site IT Support Engineer (1st/2nd Line) – Growth

Equals One Ltd; Wakefield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK-based manufacturing company is seeking an IT Support Engineer to provide hands-on support in a 1st/2nd line capacity. The role involves troubleshooting common issues, supporting Windows Server and Active Directory, and requires strong communication skills. Candidates should have 1-3 years of experience and a basic understanding of networking. This position offers competitive salary and benefits including career development opportunities.

Benefits

25 days Holiday + Bank Hols

Health cash plan

Pension Scheme

Monthly Employee value awards up to £75

Personal development programmes

Free parking

Qualifications

• At least 1-3 years’ experience in 1st line support.
• Experience in a 1st or 2nd line support role.
• Basic understanding of networking including routing, switching, VLANs, VPNs and firewalls.

Responsibilities

• Initial point of contact for users.
• Troubleshooting and resolving common issues.
• Supporting the administration of Windows Server and Active Directory.

Skills

MS365 user support

Installing hardware/software

Troubleshooting issues

Networking basics

Clear communication

Tools

Active Directory

Windows Server

Intune and Endpoint Manager

Job description

A UK-based manufacturing company is seeking an IT Support Engineer to provide hands-on support in a 1st/2nd line capacity. The role involves troubleshooting common issues, supporting Windows Server and Active Directory, and requires strong communication skills. Candidates should have 1-3 years of experience and a basic understanding of networking. This position offers competitive salary and benefits including career development opportunities.