On-Site Customer Experience Specialist

INTELCIA; Park; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading outsourcing company is seeking a Customer Service Representative for an on-site full-time position in Park. You'll assist customers with inquiries, resolve concerns, and ensure satisfaction. Successful candidates will have customer service proficiency, strong problem-solving, and communication skills. The role requires prior experience as an advantage along with a high school diploma. Join a dynamic team and help enhance customer experience in a supportive environment.

Qualifications

• Proficiency in customer service processes, including Customer Support and Customer Service.
• Strong skills in fostering Customer Satisfaction and enhancing Customer Experience.
• Ability to handle customer inquiries effectively and provide tailored solutions.

Responsibilities

• Assist customers with inquiries and resolve concerns.
• Manage customer interactions across various communication channels.
• Maintain accurate records of customer interactions.

Skills

Customer Support

Customer Service

Customer Satisfaction

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

Customer relationship management tools

Job description

A leading outsourcing company is seeking a Customer Service Representative for an on-site full-time position in Park. You'll assist customers with inquiries, resolve concerns, and ensure satisfaction. Successful candidates will have customer service proficiency, strong problem-solving, and communication skills. The role requires prior experience as an advantage along with a high school diploma. Join a dynamic team and help enhance customer experience in a supportive environment.