Office Manager / PA - Hybrid

Hairby Zindzi; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A growing beauty brand in Birmingham seeks an organized and proactive individual for a PA/Admin support role. Responsibilities include managing schedules, responding to customer inquiries, and supporting office tasks. The position offers hybrid flexibility and career development opportunities in a friendly work environment.

Benefits

Friendly work environment

Career development and training

Qualifications

• Eager to develop in a PA / admin / office support role.
• Comfortable prioritising tasks and working efficiently.
• Happy to learn CRM tools and e-commerce platforms.

Responsibilities

• Prepare and edit documents and emails with strong grammar.
• Manage diaries, book meetings, and handle scheduling.
• Respond to customer inquiries professionally.
• Assist with office supplies and meeting preparations.

Skills

Excellent written and verbal communication

Strong attention to detail

Time management

Proactive problem-solving

Microsoft Office proficiency

Job description

What you’ll do

• Administrative & PA Support
  • Prepare and edit documents, emails, and notes with strong grammar and formatting
  • Manage diaries, book meetings, and handle appointment scheduling
  • Support with inbox management and follow-ups
  • Maintain organised digital filing and shared folders
• Customer & Order Support
  • Respond to customer enquiries via email/DM professionally
  • Track orders, update customers, and liaise with couriers
  • Maintain CRM and order tracking spreadsheets
• Recruitment & Team Support
  • Help schedule interviews and send confirmations
  • Follow up on candidate documents and onboarding tasks
  • Welcome visitors and support team meeting preparation
• General Office Tasks
  • Support with office supplies, packaging, deliveries, and couriers
  • Assist with preparing meeting rooms on office days
  • Help organise small team events and supplier visits

About You

• Eager to develop in a PA / admin / office support role
• Excellent written and verbal communication
• Strong attention to detail and time management
• Proactive, calm, and solutions-focused
• Comfortable prioritising tasks and working efficiently
• Confident using Microsoft Office (Word, Excel, Outlook)
• Happy to learn CRM tools and e-commerce platforms

Why Join Us

• Friendly, supportive work environment
• Hybrid flexibility (office + home)
• Exposure to a fast-growing beauty brand
• Career development and training provided