Office Manager – Insurance Company

The Wohl Enterprise Hub; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic office environment is seeking an Office Manager to ensure efficient day-to-day operations in Hendon. This fully office-based role encompasses office management, HR administration, and PA duties to company directors. The ideal candidate will demonstrate strong organisational skills, proficiency in Microsoft Office, and a professional approach to handling confidential information. Salary ranges between £25,000 and £35,000 per annum, depending on experience. Applications are welcome via the provided contact details.

Qualifications

• Proactive and organised individual who thrives in a varied role.
• Exceptional attention to detail and a professional approach.
• Previous experience in an administrative role preferred.

Responsibilities

• Ensure the smooth daily operation of the office.
• Act as the main point of contact for staff and external contractors.
• Support onboarding and off-boarding processes.
• Provide personal administrative support to company directors.

Skills

Strong organisational skills

Problem-solving skills

Excellent communication

Interpersonal skills

Proficiency in Microsoft Office

Confidentiality handling

Basic HR understanding

Administrative experience

Tools

Microsoft Office Suite

Job description

We are seeking an Office Manager to ensure the smooth day-to-day running of our office in Hendon. This role includes a diverse range of responsibilities across office management and administration, facilities coordination, HR support, operational assistance, and PA duties to company directors.

The successful candidate will act as a key point of contact for staff, directors, and third-party contractors, ensuring the office operates efficiently and professionally at all times. This role reports into the Operations Director, with a direct line to Company Directors in a PA capacity. This role does not have any direct reports. Fully office-based role. Salary £25,000 – £35,000 per annum (DOE).

The ideal candidate will be a proactive and organised individual who thrives in a varied, hands‑on role and takes pride in keeping the office running smoothly.

The candidate should be able to demonstrate:

• Strong organisational and problem‑solving skills, with the ability to think quickly and respond effectively to day‑to‑day issues
• Exceptional attention to detail and a highly organised approach to work
• Excellent communication and interpersonal skills, with confidence interacting with both staff at all levels and with external contractors
• Proficiency in the Microsoft Office suite, particularly Outlook, Word and Excel, with strong general IT and technical competence
• A professional approach when handling confidential and sensitive information
• A basic understanding of HR practices and UK employment law
• Previous experience in an administrative role, ideally in an office‑based position

Key Responsibilities

Office Management

• Ensure the smooth daily operation of the office
• Act as the main point of contact for staff and external contractors
• Coordinate office maintenance and general facilities issues
• Oversee and maintain office equipment, e.g. photocopier, coffee machine etc
• Liaise with IT providers to ensure staff equipment and systems are functioning correctly
• Manage office inventory, ensuring adequate stock levels of stationery and perishables in a cost‑effective way
• Open, distribute, frank, and send outgoing post on a daily basis
• Support health and safety compliance, including maintaining documentation and coordinating required actions

HR Administration

• Support onboarding and off‑boarding processes
• Prepare and issue employment contracts and other HR documentation
• Maintain accurate staff records and personnel files
• Act as the first point of contact for staff HR queries and with our HR consultants
• Assist in the development and maintenance of HR policies and procedures
• Process and approve annual leave requests in line with company policy

PA, Compliance & Operational Support

• Provide personal administrative & PA support to company directors as required
• Respond to ad‑hoc compliance requests from insurers
• Carry out file checks to ensure data accuracy and completeness
• Assist the Ops Director with ad‑hoc project work and systems maintenance

For more information about the role, or to receive a personal recommendation, please contact our recruitment team.

Tali – [e-mail] or Yael – [e-mail]