Office Manager

Pertemps Redditch Commercial; Redditch; On-site; GBP 27,000 - 32,000; Full time

Job summary

A family-run plumbing and heating company in Redditch is looking for an Office Manager to oversee daily operations, manage scheduling, and handle customer enquiries. The ideal candidate should have previous office management experience and strong organisational skills. This full-time role offers a salary range of £27,000–£32,000, depending on skills and experience, in a supportive team environment.

Benefits

Competitive salary with room for growth

Supportive team environment

Ongoing training and development

Qualifications

• Previous experience in an office management or administrative role.
• Strong organisational and communication skills.
• Confident using Microsoft Office and basic financial tools.

Responsibilities

• Manage diaries and job scheduling for engineers and subcontractors.
• Handle incoming calls, customer enquiries, and service reminders.
• Prepare quotes, send invoices, and manage supplier payments.

Skills

Organisational skills

Communication skills

Problem-solving mindset

Microsoft Office proficiency

Tools

QuickBooks

Sage

Job description

Office Manager - Redditch

Full‑time | £27,000‑£32,000 per annum depending on your skills and experience
Hours: Monday‑Friday, 9 am‑5 pm – office based, no hybrid

A well-established, family‑run plumbing and heating company in Redditch is looking for a proactive and organised Office Manager to join their close‑knit team. In this varied and rewarding role, you’ll be the go‑to person for managing daily operations — from scheduling engineers and handling customer enquiries to overseeing finances, suppliers, and compliance. If you’re someone who thrives on keeping things running smoothly and enjoys being at the heart of a busy office, this could be the perfect fit.

Key Responsibilities

• Manage diaries and job scheduling for engineers and subcontractors
• Handle incoming calls, customer enquiries, and service reminders
• Prepare quotes, send invoices, and manage supplier payments
• Order materials and coordinate deliveries
• Maintain records for training, compliance, and health & safety

Qualifications

• Previous experience in an office management or administrative role
• Strong organisational and communication skills
• Confident using Microsoft Office and basic financial tools (e.g., QuickBooks, Sage)
• A proactive, problem‑solving mindset
• Experience in plumbing/heating or trades (a bonus, not essential)

Benefits

• Competitive salary with room for growth
• Supportive, family‑run team environment
• Flexibility for the right candidate
• Ongoing training and development

Ready to take on a pivotal role in a growing business? Apply now and help keep the wheels turning behind the scenes. If you think you have the skills and experience that my client is looking for, please call Michelle Laight or alternatively click APPLY with your updated CV.