Office Manager

Pet Model Brasil; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fast-growing technology company in Cardiff is seeking a Facilities Support Officer to manage daily operations and maintenance of office facilities. The role requires strong organizational and communication skills, with experience in facilities management preferred. You will ensure compliance with health and safety standards and provide a welcoming environment for staff and clients. This position is office-based with occasional travel to different locations.

Qualifications

• Previous experience in facilities management or office administration.
• Strong organizational and multitasking skills.
• Familiarity with health and safety procedures is desirable.

Responsibilities

• Oversee day-to-day management of office facilities.
• Serve as the first point of contact for visitors.
• Monitor compliance with health and safety regulations.

Skills

Organizational skills

Communication skills

Problem-solving mindset

Customer service focus

Education

Experience in facilities management

NEBOSH or IOSH certification

Tools

Microsoft Office Suite

Facility management systems

Job description

Your Role At Veezu

The Facilities Support Officer is a dynamic, front-of-house role that ensures the efficient operation and maintenance of office facilities while providing a welcoming and professional environment for staff, visitors, and clients. This role combines administrative duties, facilities management, and support to foster a safe, functional, and engaging workspace.

Who are Veezu?

Veezu is the UK's fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more!

What Youll Do

FACILITIES MANAGEMENT

• Oversee the day-to-day management of office facilities, including cleaning, maintenance, and repairs.
• Liaise with contractors and vendors for facility-related services, ensuring timely and quality delivery.
• Conduct regular inspections to ensure the office meets health, safety, and environmental standards.
• Manage office supplies and inventory, ensuring stock levels are maintained.
• Maintain and update facilities-related documentation and records.
• Support the Facilities Manager with budget tracking and expense management.
• Assist in coordinate office moves, setups, or refurbishments.

OFFICE ADMINISTRATION

• Serve as the first point of contact for visitors, ensuring a warm and professional welcome.
• Manage the office, maintaining a tidy and professional appearance.
• Coordinate incoming and outgoing mail, courier services, and deliveries.
• Ensure meeting rooms are prepared, equipped, and maintained to a high standard.
• Manage office supplies, inventory, and procurement.

HEALTH AND SAFETY / COMPLIANCE

• Monitor compliance with health and safety regulations and company policies.
• Maintain records related to fire safety, risk assessments, and workplace hazards.
• Organize and conduct health and safety training for staff when required.
• Act as the point of contact for any safety-related issues or incidents.
• Report and address any hazards or incidents promptly.
• Adhere to company policies and procedures
• Ensure that customer, passenger, Driver Partner & colleagues information is safeguarded at all times, in line with the General Data Protection Regulation (GDPR)
• Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance
• Maintain information security to a recognised required standard in line with business needs

BUDGET AND VENDOR MANAGEMENT

• Help manage the facilities budget, ensuring cost-effectiveness and efficiency.
• Negotiate contracts and agreements with suppliers and service providers.
• Request approval for invoices related to facility operations.

CROSS-LOCATION SUPPORT

• Primarily based within our Veezu South region with occasional travel to other hubs for support as needed.
• Collaborate with colleagues across multiple locations to ensure consistency in facilities management

Personal Attributes

• Proactive and resourceful with a problem-solving mindset.
• Professional demeanour with a strong customer service focus.
• Ability to work independently and as part of a team.
• Flexible and adaptable to changing priorities.

Work Environment

• Office-based with occasional travel to other locations.
• May require occasional flexibility in working hours to address urgent facility issues or co-ordinating and hosting events.

What Youll Need

• Previous experience in facilities management, office administration, or a related field
• Strong organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and basic knowledge of facility management systems.
• Familiarity with health and safety procedures (desirable).
• NEBOSH or IOSH certification in health and safety (desirable).

Where Youll Be

• This role will be based on-site.

Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.

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